Networking Technician - Advanced

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East Carolina University ( ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

The Administration & Finance Division encompasses a broad range of operational, financial, technological, safety, administrative and people-focused units that support the daily functions and long-term success of the university.

Information Technology and Computing Services ( ITCS) provides strategic technology leadership, enterprise IT services, cybersecurity, and digital solutions that support East Carolina University's teaching, research, student success, medical, and administrative operations. ITCS partners across the university to deliver secure, reliable, and innovative technology services that advance ECU's mission and strategic priorities..

The infrastructure engineering team provides all cabling decisions across campus. Anything in the ground that is considered telecommunications is owned by this team. They make the most important decisions for large capital projects and new building designs as well as smaller renovations and what will be pulled for future growth.

This position is responsible for supporting the university's network infrastructure and connectivity services. Reporting to the Director of Security Applications and Technologies, this position will be responsible for the daily support and maintenance of the Layer 1 network infrastructure and UPS systems supporting both the East and West campus as well as remote locations. This position is responsible for the installation, configuration, tuning, and maintenance of the campus network backbone and associated systems; troubleshooting user connectivity problems to servers and infrastructure-related problems with switches, routers, UPS units, and access points; monitoring the network system through various operating system tools to determine baseline performance, bottlenecks, or performance degradation; supporting special projects and work requests related to critical infrastructure, expansions, and renovations; coordinating wiring contractors for the expansion and repair of the ECU campus data cabling infrastructure; coordinating the establishment of contract services to provide connectivity to off-campus locations; and coordinating infrastructure needs with Facilities Services for building and renovation projects. This is a mission-critical position that directly affects nearly all university staff, faculty, and students.

Key Responsibilities Include:

Associates Degree in Electronics, Networking Technology or a closely related degree; Graduation from high school and two years of networking related experience or an equivalent combination of education and experience. Journey level requires an additional six months experience. Advanced level requires an additional one year of experience.

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INTERNAL POSTING: Open only to applicants currently employed by East Carolina University

The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.

This position requires the employee to reside within a reasonable commutable distance of the ECU main campus. "Reasonable commuting distance" is defined as a location that does not exceed a distance that can be safely traveled in two hours by automobile under average conditions of traffic, weather, and roads to employee's assigned duty station in Greenville, NC.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.