VP, Platform Engineering

Who we are

FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology-developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We've delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what's possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com

What we offer

Our people make us great. We know that our colleagues are the most integral part of our story.

We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.

We encourage you to take time away from work -whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.

We're big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.

We're proud of our award-winning culture. We've been certified as a "Great Place to Work" since 2017. Our goal is to engender a culture based on diversity, inclusion and respect-a culture where your voice is valued-and you always have a seat at the decision-making table.

FinThrive Perks

• Fully remote working environment
• Flexible time off (FTO)

• Professional development opportunities
• 12 Weeks of paid parental leave
• In-person and virtual company retreats
• 5-days of paid volunteer hours at an approved 501(c)(3) Organization
• Company lump-sum contribution to HSA-eligible medical enrollees

• 401k Eligible upon date of hire-up to 3% company match
• Exclusive discounts from your favorite brands via PerkSpot

What you will do

• Manage a team of architects and scrum teams comprising architects, software engineering, and quality engineering based in the US and India. Also managing one-time investment projects with offshore scrum teams.
• Operate an R&D organization with modern Event-based architectures running in Azure based on C#, SQL, COSMOS, and other Azure PaaS offerings.
• Maintain and evolve the organization's architecture strategy, principles, standards, and reference patterns across product and platform teams.
• Ensure architectural oversight of modernization, Azure adoption, datacenter technologies, integration, data, security, scalability, and resiliency decisions.
• Maximize teams use of AI tools to accelerate delivery. Measure productivity increase and how it ties to accelerated business objectives.
• Work within a very large technology organization of 600+ running SAFe.

• Serve as an engaged executive technology leader who develops engineering and architecture leaders, guides critical technical decisions, and ensures architectural direction supports product, platform, security, and operational objectives.
• Set direction and maintain executive accountability for core platform capabilities-including CIAM, the enterprise data lakehouse, and shared data services-ensuring their roadmaps, adoption, reliability, security, and investment align with product and business priorities.
• HR management of development team members, including hiring, performance reviews, coaching, improvement plans, and overall growth of team skills

• Lead and collaborate with architects, product managers, software development managers, and developers to architect and develop the best technical design and approach, delivering value quickly to customers without sacrificing software quality
• Work closely with product management, customers, other support organizations, vendors and other team members to understand the team and product needs
• Have responsibility for identifying and measuring key objectives for the team, including DORA, annual goals and targets based on overall business needs of the organization
• Identify and champion cross organization continuous improvement efforts starting from business value through to final implementation
• Inspire and sustain team unity and engagement by developing, mentoring, motivating, and guiding the team to achieve results together through productive relationships and work
• Ensure that procedures and processes are well documented, trained and adhered to by the development team members
• Upscale, upskill and modernize the development teams for rapid and high quality delivery of our solutions

What you will bring

• 10+ years' experience in software development leadership role with strong emphasis on delivery and engineering excellence.
• Experience in delivering applications to public cloud providers, preferably Azure
• Experience with building cloud native systems and re-designing and modernizing large monolith solutions
• Deep understanding of AI capabilities for both engineering and QA velocity increase.
• Familiarity with AI agentic platforms and AI abilities to enhance our products and solutions to market.
• Drive software development roadmaps, operational plans, and the management of execution against project plans and delivery commitments within an Agile/Scrum environment
• Experience delivering and operating products across datacenter and public cloud environments, preferably Azure
• SCRUM experience, belief in the tenets of agile development and team accountability
• Demonstrated success guiding enterprise architecture across legacy and modern products and shared platforms, including assessing tradeoffs and resolving cross-product conflicts.
• Knowledge of development best practices include CI/CD for PRs, Test, Builds, and Deployments
• Healthcare EHR, Revenue cycle, or revenue management experience for acute or ambulatory services
• Ability to prepare and deliver presentations to senior management and other entities on needs and approaches to gain consensus, including an ability to translate complex technical topics to audiences with a range of technical sophistication
• An understanding of emerging regulatory issues (e.g., industry guidelines such as HIPAA and HI-TECH) to develop internal and external checks and controls to ensure proper governance, security and quality of information assets
• Excellent interpersonal skills, with an ability to understand and communicate technical information to an audience of varying skill levels
• Excellent oral and written communications skills

What we would like to see

• Bachelor's or Master's degree in Computer Science or related field of engineering
• 10+ years' experience successfully managing multiple software development teams
• Experience overseeing enterprise architecture within a large, mixed-technology engineering organization with significant Azure, C#, and SQL investment.
• Experience overseeing platform organizations responsible for CIAM, enterprise data platforms, or shared data services in a complex, regulated technology environment.

• Healthcare RCM and/or FinTech experience

FinThrive's Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of courage, authenticity, respect, excellence, and service, operates effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seeks out continuous feedback and learning opportunities
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to talk, listen and speak clearly on telephone or video calls
• Mental Demands: the employee must be able to follow directions, to get along with others, and handle stress
• Work environment: The noise level in the work environment is usually minimal

• Primarily working indoors, in a work from home office.
• May sit for several hours at a time.
• Prolonged exposure to computer screens.
• Repetitive use of hands to operate computers, printers, and copiers.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.