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Retail Supervisor

Grand Geneva Resort & Spa
life insurance, vision insurance, paid time off, 401(k)
7036 Grand Geneva Way (Show on map)
Jul 24, 2026

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Retail Store Supervisor at the Grand Geneva Resort & Spa, you will assist the Retail Manager with overseeing staff, projects, and tasks at hand in retail outlets.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

* Assist with training and coaching staff members.

* Communicate effectively with manager, associates vendors, and guests.

* Maintain professionalism and confidentiality.

* Help motivate staff to perform according to the Marcus Corporation Mission Statement.

* Benchmark sales, set goals, and strive to exceed budget within Payroll.

* Plan and execute monthly inventory.

* Perform other duties as assigned.

What do you bring to the role?

* Prior experience as a Retail Supervisor strongly preferred.

* Must work well both with others and independently and be a team player.

* Must be creative and willing to provide new ideas.

* Detail oriented with a high degree of organization and motivation with the ability to multitask and prioritize effectively.

* Passionate about hospitality and customer service driven.

* Must possess good organizational /time management skills.

* Able to develop camaraderie with team members.

* Ability to work a flexible schedule including days, nights, weekends and holidays.

What's in it for you?

* A free, well-balanced meal every shift

* Discounted gym membership

* Room discounts at Marcus Hotels & Resorts

* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

* Free parking

* "Two for one" movie theater coupons at Marcus Theatres

* Ability to grow your career and transfer from one property to another

* Early wage access

* Paid time off

* Flexible scheduling

* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

* And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

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