Director of School Operations

Pay Range: $110,000 to $130,000

Schedule: Mon-Fri 7:30am to 3:30pm

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

The Director of School Operations provides strategic and operational leadership for Elwyn Davidson School, ensuring the efficient, compliant, and effective operation of the school's educational and support services. This position oversees the school's daily operations, supervises the Principal and other assigned leaders, manages operational resources, ensures regulatory compliance, and promotes collaboration across educational, clinical, and administrative functions.

The Director of School Operations serves as a member of the executive leadership team and is responsible for creating an environment that supports exceptional student services while ensuring operational excellence, financial stewardship, and organizational sustainability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operational Leadership
• Provide overall operational leadership for the school.
• Supervise and support the Principal and other assigned leaders in achieving organizational goals.
• Establish performance expectations and conduct annual performance evaluations for direct reports.
• Lead the school's leadership team in developing and executing operational priorities.
• Ensure effective coordination among educational, clinical, administrative, and support departments.
• Serve as the senior operational leader in the absence of the Executive Director.
• School Operations
• Direct the daily administrative and operational functions of the school.
• Oversee staffing coordination, scheduling, transportation, facilities, environmental services, safety, security, and emergency preparedness.
• Ensure adequate operational support to meet student and program needs.
• Monitor enrollment, admissions, and census in collaboration with school leadership.
• Develop, implement, and monitor operational policies, procedures, and workflows.
• Identify opportunities to improve operational efficiency and service delivery.
• Regulatory Compliance
• Ensure compliance with all applicable federal, state, and local regulations governing school operations.
• Oversee readiness for licensing reviews, audits, accreditation activities, and regulatory inspections.
• Monitor compliance with organizational policies, health and safety requirements, risk management standards, and student confidentiality requirements.
• Develop corrective action plans when necessary and ensure timely implementation.
• Leadership and Staff Development
• Provide coaching, mentoring, and leadership development to the Principal and other assigned leaders.
• Foster a culture of accountability, collaboration, professionalism, and continuous improvement.
• Support succession planning and leadership development initiatives.
• Promote employee engagement and organizational effectiveness.
• Financial and Resource Management
• Assist in developing and managing the school's annual operating budget.
• Monitor operational expenditures and identify opportunities for cost savings and improved resource utilization.
• Oversee procurement and operational contracts as assigned.
• Ensure responsible stewardship of school assets and resources.
• Family and Community Engagement
• Develop and maintain positive relationships with families, school districts, community partners, and external stakeholders.
• Participate in meetings regarding significant operational, administrative, or customer service issues.
• * Represent the school and Elwyn in community and professional settings as assigned.
• Quality Improvement
• Lead operational quality improvement initiatives that enhance efficiency, compliance, customer satisfaction, and organizational performance.
• Develop and monitor key performance indicators related to operations.
• Utilize data to inform decision-making and support continuous improvement efforts.
• Promote innovation and best practices throughout the organization.
• Leadership Competencies
• Strategic leadership
• Operational excellence
• Organizational management
• Financial stewardship
• Regulatory compliance
• Change management
• Relationship building
• Team development
• Accountability
• Data-driven decision making
• Effective communication

QUALIFICATIONS

• Master's degree in Business Administration, Healthcare Administration, Public Administration, Education, Human Services, or a related field.
• Minimum of seven (7) years of progressive leadership experience in education, healthcare, nonprofit, or human services operations.
• Minimum of five (5) years of supervisory experience leading managers or senior-level staff.
• Demonstrated experience managing complex operations, budgets, and multidisciplinary teams Experience in special education, approved private schools, or nonprofit educational organizations.
• Knowledge of Pennsylvania educational regulations and school operations.
• Experience leading operational improvement and compliance initiatives.
• Experience collaborating with clinical and educational professionals.
• Performance Measures
• Operational efficiency and effectiveness
• Regulatory compliance and audit readiness
• Budget performance
• Employee engagement and leadership development
• Student enrollment and retention
• Family satisfaction
• Safety and risk management outcomes
• Timely resolution of operational issues
• Achievement of strategic initiatives
• Overall organizational performance

2025-6178

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal