Administration Support Lead (GR 23)

The Administration Support Lead assists the Sr. Administration Manager and Customer Service Support Manager in overseeing daily processing in accordance with PFC policies, procedures and guidelines. Contributes to the profitability and efficient operation of the Administration Originations and Customer Service Support Departments. This is a hybrid position that will split their time between the two Administration Departments and will report to the Sr. Administration Manager.

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines andalso provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!

• Book and Fund Retail, TRAC, ModTRAC, FMV, Pledgeline, and Leaseline transactions
• PreparesDirectLoan,leaseandcontractrevisions documentation,asneeded
• Performs 2nd reviews and validates funded contracts to dealers and end user customers
• Prepares and activates modifications/restructures in system
• Assigns deals based on workload requirements when necessary
• Assists the Sr. Administration Manager and Customer Service Support Manager with releasing and reassigning titles due to payoffs, trades, Transfers of Equity, repossession and Used Equipment Sales Department (UESD) sold units
• Performs title follow-up activities and corrects title-related discrepancies
• Prepares and submits routine and ad hoc management reports and documentation in a timely and accurate manner
• Assists with the retention and maintenance of files and dealer/customer records
• Plan, organize, and oversee projects or initiatives
• Conducts UAT Testing for Customer Service Support and Administration Originations
• Develops, trains, and promotes effective teamwork and cross-functional collaboration between the Customer Service Support, Administration Origination, and other departments.
• Leads, motivates, and develops skills of the Administration Originations and Customer Service Support Departments
• Act as a liaison between team members and management.
• Ensure work meets established standards, quality requirements and compliance expectations

• Minimum of three years of equivalent industry related, or other administrative support & finance experience required. Preferably in a transportation services environment.
• Strong interpersonal skills with customer service orientation and ability to interact with all levels of management.
• Excellent problem-solving, planning, organizing skills
• Proven project management and decision-making skills with ability to foster continued process improvements
• Strong PC skills and working knowledge of systems
• Strong oral and written communication skills
• Ability to work in a fast-paced environment and balance multiple priorities

Bachelor's degree is highly preferred (business or relevant field).

As a U.S. PACCAR employee, you have a full range of benefit options including:

• Competitive salary and 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off - Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability program
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• Global Fortune 500 company with a wide array of growth and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their field

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. The salary range for "Administration Support Lead" is $70,500 - $105,800 annually. Additionally, this role is eligible for a full range of benefit options listed above.