Care Coordinator, Outpatient

Care Coordinator - Outpatient Services Heritage Behavioral Health Center | Decatur, Illinois

Position: On-Site at 151 North Main, Decatur, IL Full-Time | Monday-Friday, 8 AM-5 PM | Every Other Friday Off (Paid Wellness Day)

Pay:

• High School Diploma or equivalent + 5 years of supervised mental health or social service experience: $23.00/hour
• Bachelor's Degree in Human Services, Psychology, Social Work, or Education: $25.00/hour

LOOKING FOR A CAREER WHERE YOUR WORK TRULY MATTERS?

Heritage Behavioral Health Center is hiring a Care Coordinator to join our outpatient mental health and substance use teams. If you're passionate about helping people navigate their healthcare journey and want a role with real impact, and real work-life balance, we want to hear from you.

WHY YOU'LL LOVE WORKING HERE

• Every other Friday off, paid wellness days
• Competitive pay aligned with state and national benchmarks
• Loan forgiveness eligibility through the National Health Service Corps (NHSC)
• A collaborative, mission-driven team where every role impacts client care
• Tuition assistance and continuing education support

ABOUT HERITAGE BEHAVIORAL HEALTH CENTER

We're a Certified Community Behavioral Health Clinic serving individuals across a multi-county area in and around Decatur, Illinois. We believe every team member, no matter their position, plays a part in client care, and we take care of our staff so they can focus on taking care of others.

WHAT YOU'LL DO

As a Care Coordinator, you'll be the connective thread that keeps clients engaged in their care from first contact through successful treatment. You will:

• Ensure clients get connected to behavioral health treatment, primary care, specialty care, and community resources
• Follow up proactively with clients to track progress and troubleshoot barriers to care
• Coordinate with primary care teams, behavioral health providers, and community partners on appointments and treatment plans
• Educate clients and families on care continuity and available resources
• Document client progress and service engagement in electronic health records
• Help clients navigate healthcare and social service systems
• Participate in interdisciplinary team meetings and ongoing trainings

WHAT YOU BRING

• High School Diploma/GED plus 5 years of supervised mental health or social service experience, OR a Bachelor's degree in social work, psychology, education, or a related human services field
• Minimum age of 21
• Valid driver's license, reliable transportation, and proof of auto insurance
• Strong communication skills and the ability to build rapport with diverse clients
• Comfort with electronic health records (EHR) and Microsoft Office
• A collaborative, adaptable, and empathetic approach to client care

FULL BENEFITS PACKAGE

• Generous vacation, sick, personal, and holiday leave
• Employee Assistance Program (EAP) and fitness reimbursement
• Health, dental, and vision insurance with substantial employer contribution
• Flexible spending accounts (healthcare and dependent care)
• Additional life insurance options
• 401(k) and Roth retirement plans
• Tuition assistance and continuing education opportunities
• NHSC loan forgiveness eligibility

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve.

Heritage Behavioral Health Center is an Equal Opportunity Employer.