Ambulatory Clinical Application Analyst Senior

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• High School diploma/GED plus nine (9) years of IT experience or clinical/operational experience, or any combination of the two.

OR

• Associate degree in a Clinical, Healthcare, Business, IT, or related field plus seven (7) years of IT experience or clinical/operational experience, or any combination of the two.

OR

• Bachelor's degree in a Clinical, Healthcare, Business, IT, or related field plus five (5) years of IT experience or clinical/operational experience, or any combination of the two.

OR

• Postgraduate degree in a Clinical, Healthcare, Business, IT, or related field, plus three (3) years of IT experience or clinical/operational experience, or any combination of the two.

• Epic Ambulatory certification required.

Knowledge, Skills & Abilities:

• Proficiency in Epic Care Ambulatory and related applications.
• Strong analytical, troubleshooting, and communication skills.
• Ability to document and implement system changes while providing guidance to operational users.
• Experience in project management and cross-team collaboration.
• Must have an aptitude for technical tasks and project management.
• Working knowledge of Microsoft Office Suite.
• Excellent written and verbal communication skills.

Key Responsibilities:

System Build and Configuration

• Interpret, analyze, and design system data to maintain and enhance application functionality while ensuring compliance with regulatory requirements.

Problem Solving

• Proactively resolve system issues, identify root causes, and implement solutions within IT Service Level Agreements (SLAs).

Professional Performance

• Mentor junior analysts, maintain certifications, and contribute to quality improvement initiatives.

Integrated Application Management

• Monitor system integration, participate in cross-functional testing, and ensure application security aligns with organizational and regulatory standards.

Project Management

• Lead or support IT projects, including system upgrades, testing, and implementation, while adhering to project management methodologies.

Perform additional tasks as assigned to support departmental goals.

Additional Information:

• Required to rotate 24/7 on-call duties and respond immediately to trouble calls outside of general work hours.

• Work occasionally may require an excess of eight hours per day, plus weekend work.

• Workload and deadline pressure will regularly subject the incumbent to moderate to high job-related stress.

• Occasional overnight travel may be required for training, evaluating vendor systems at other customer sites, or industry conferences.

• This position will primarily work remotely(within the USA) from home, but must be able to travel to campus and/or University Towers to attend meetings and support application analyst staff to meet our Service Level Agreements.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.