Graduate Student Writing Program Coordinator (Student Support Specialist III)

The University of Arizona Graduate College plays a central role in advancing graduate education, research excellence, and student success across the university. The Graduate College supports graduate programs by fostering an academic environment that prepares students for leadership in research, industry, public service, and academia. Through collaboration with colleges and departments campus-wide, the Graduate College promotes innovative scholarship, professional development, and access to graduate education, while upholding the highest standards of academic integrity and mentorship. Committed to student-centered support and institutional impact, the Graduate College drives initiatives that strengthen graduate outcomes, research engagement, and the university's mission as a leading public research institution.

The Program Coordinator for Graduate Student Writing provides comprehensive writing support to graduate students across disciplines, fostering advanced academic communication skills essential for scholarly success. This role coordinates and delivers individual consultations, workshops, dissertation and thesis support initiatives, and writing productivity programming.

The Coordinator also manages the operations of the Graduate Writing Lab; trains and mentors graduate writing consultants; and develops resources that promote inclusive, ethical, and evidence-based writing practices. Through high-quality instructional support and continuous assessment, the role advances graduate student achievement, publication readiness, and timely degree completion.

The Graduate Student Writing Program Coordinator will report directly to the Associate Director of the Graduate Writing Lab. The major duties and responsibilities are listed below; additional responsibilities may be assigned as necessary.

Visa sponsorship is not available for this position

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Writing Lab Operations and Logistics Coordination

• Coordinate the scheduling and administration of Graduate Writing Lab and Office of Fellowships activities (e.g., one-on-one consultations, workshops, and writing groups), ensuring efficient, student-centered service delivery. Ensure continuity of services across in-person, hybrid, and virtual delivery models.
• Develop and maintain semester schedules for writing consultants and facilitators. Maintain coverage plans for peak periods (e.g., thesis/dissertation deadlines, qualifying exams, grant cycles).
• Monitor service utilization trends and provide writing consultant staffing recommendations or programming to meet demands. Identify workflow inefficiencies and propose process improvements.
• Develop digital resources and strategies for effective communication with students, staff, and faculty. This includes, but is not limited to, development of content for newsletters, social media, and the Center's website to promote writing programming and resources.
• Coordinate hiring logistics, onboarding documentation, and training schedules for graduate writing consultants.
• Support strategic planning by providing operational insights and service capacity data.
• Facilitate campus outreach to promote Graduate Writing Lab and Office of Fellowships activities, develop promotional materials and maintain website content.

Writing Support

• Coordinate and deliver one-on-one writing consultations for graduate students across disciplines.
• Facilitate writing accountability groups and cohort-based writing communities.
• Collaborate with Associate Director of Graduate Writing Lab to develop scaffolded workshop series aligned with the graduate student milestones (e.g., prospectus, candidacy, defense preparation).
• Assess workshop effectiveness and revise content based on feedback.
• Create writing resources, guides, templates and toolkits.
• Provide advanced feedback on theses, dissertations, journal articles, grant proposals, fellowship applications, and conference papers.
• Support students in developing argumentation, organization, clarity, disciplinary voice, and revision strategies.

Assessment and Reporting

• Analyze data and create summary reports on attendance, impact, and outcomes to inform continuous improvement and share successes with internal and external stakeholders.
• Support assessment efforts through surveys, evaluation tools, and impact tracking.
• Assess emerging trends to shape curriculum and maintain relevance.
• Evaluate and recommend technology enhancements to improve efficiency.

Knowledge,
Skills, and Abilities (KSAs):

• Knowledge of writing center best practices and evidence-based writing pedagogy.
• Skills in data collection, assessment, and program evaluation.
• Strong communication, facilitation, and collaboration skills across varied audiences and formats.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.

• Master's degree.
  
• One year of experience providing writing support or coaching to students, ideally at the graduate level.
  
• Experience designing curriculum, toolkits, or asynchronous writing resources.
  
• Experience working with first-generation, international, non-traditional graduate student populations.
  
• Experience using professional development technologies and platforms (e.g., Handshake, Trellis).
  
• Demonstrated experience developing effective programming related to graduate education outputs (e.g., dissertations, theses, fellowships, etc.).