Senior Vice Provost, Online Education

The Senior Vice Provost leads a matrixed organization that thrives on close coordination with key university units, including Marketing, Finance, Human Resources, Information Technology, and Legal.

The role focuses on delivering a high-quality, student-centered experience by integrating enrollment, advising, financial aid, and support services into a seamless, data-driven ecosystem.

Serving as a key advisor for online education to the president and the university's senior leadership, this position reports to the provost, ensuring strong governance, accreditation compliance, and risk management while advancing the university's mission and expanding its impact in the digital education landscape.

To see the full position profile, please click here.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Essential Duties:

• Leads the
  alignment of talent, roles, and organizational capabilities across Arizona
  Online and UAGC within a unified shared services model, ensuring
  operational continuity, employee engagement, and a cohesive culture that
  supports the university's online education strategy.
• Ensures that
  marketing, enrollment, and technology function as a continuous loop
  driving institutional success. This executive will drive standard
  operating procedures across university colleges to ensure coordination and
  discipline regarding course design, student support, and enrollment
  pipelines.
• Demonstrates
  financial acumen by leveraging financial reports, budgets, and performance
  metrics to support sound decision-making, long-term sustainability, and
  fiscal transparency.
• Ensures academic programs and
  delivery tracks are designed explicitly for student persistence and
  graduation.
• Unifies non-academic support
  services across the enterprise to provide a seamless, high-touch
  experience from first inquiry to alumni status. This requires
  standardizing financial aid, enrollment, and advising workflows into a
  single, cohesive, data-driven pipeline.
• Maintains high standards to
  ensure that every degree delivered online reflects the rigor and
  reputation of the university.
• Exercises the decisiveness to update legacy processes as needed and navigate institutional dynamics that may lead to fragmentation.
• Leads large-scale organizational
  transformation while successfully navigating the human side of complex
  institutional change.
• Utilizes emotional intelligence to merge distinct institutional cultures and successfully tie the online enterprise to the broader flagship campus.
• Moves the organization past the
  current manual processes in Arizona Online and the legacy technology at
  UAGC.
• Recognizes information technology
  as a fundamental, strategic driver of the enterprise rather than a
  background utility. In collaboration with the Chief Information
  Officer and University Information Technology Services, will act as a
  sophisticated manager of enterprise systems, steering a multi-year
  technology migration to fully merge technology across the U of A and UAGC.
• Moves
  the enterprise toward automated excellence by holding teams accountable for
  scalable, integrated systems while preserving operational continuity
  during transitional phases.
• Communicates persuasively with
  diverse stakeholders, ensuring all parties feel invested in online
  transformation.
• Serves as a dedicated partner to
  the President, Provost, and CFO. This leader prioritizes overall
  institutional success over departmental wins and acts as a cohesive,
  collaborative executive.
• Serves as the designated leader
  for the integrated online enterprise, holding executive
  responsibility for all operational and academic outcomes across both UAGC and
  Arizona Online, including serving as UAGC's Chief Executive Officer for WSCUC
  accreditation reporting.
• Stays abreast of the complex and
  dynamic federal and state regulations, consumer protection mandates, and
  compliance requirements specific to online education.
• Proactively
  identifies and mitigates risks associated with large-scale digital
  operations, intellectual property protection, data privacy, and external
  partnerships.
• Performs other
  duties as directed or required.

Knowledge, Skills and Abilities:

• Comprehensive understanding of the online adult learner lifecycle, digital marketing analytics, automated enterprise infrastructure, enrollment management, federal regulatory compliance, and regional accreditation.
• Skilled in change management.
• Ability to unify disparate institutional cultures and units into a single organization focused on operational scale.
• Exceptional communication, collaboration, and organizational skills.
• Leadership in
  cross-functional, collaborative environments.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Master's degree with experience in educational leadership, organizational psychology, adult learning, online technology, and/or related fields.
• Minimum of five years of executive leadership
  experience in a large-scale online educational enterprise or digital service
  organization, with a significant record of accomplishments including experience leading complex, large-scale online transformation.
• Proven experience of P&L responsibility of at
  least $10 million or experience leading the integration of distinct units.

• Terminal degree.
  
• Experience in a large, complex public university setting.
  

Please submit a resume, cover letter, and leadership philosophy statement. Your statement should not exceed two pages.