New 
Tech Support Analyst II US
 Spectraforce Technologies | |
 United States, New Jersey, Jersey City | |
 May 15, 2026 | |
| Remote position, candidate must live in New Jersey.Key Responsibilities Diagnose and resolve issues with printers, plotters, kiosks, and POS systems. Assist with Installing, configuring, and maintaining hardware and software. Deliver clear technical assistance to onsite technicians over the phone. Maintain accurate service records and uphold quality standards. Qualifications: Strong knowledge of printers, computer hardware, and software. Electromechanical experience a plus. Experience repairing laser and wide format printers Proven troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple priorities and work independently or in a team. *CompuCom supports Employment Equity and Diversity* Enable Skills-Based Hiring No $(function(){ $(".qualPlaceHolder").each(function(){ if($(this).parents('#jsLegend').length != 1 || $(this).find('ul').length == 0) { var requested = $(this).attr("requested"); var presented = $(this).attr("presented"); var dynamicId = $(this).attr("id"); var text = $(this).attr("text"); var readOnly = ($(this).attr("edit") === 'true'); var flexibleScaleLevels = $(this).attr("flexibleScaleLevels"); var flexibleScaleLevelNames = $(this).attr("flexibleScaleLevelNames"); new FG.Qual({ element: $(this), readOnly: readOnly, requested: requested, presented : presented, dynamicId : dynamicId, text : text, flexibleScaleLevels : flexibleScaleLevels, flexibleScaleLevelNames : flexibleScaleLevelNames, }).initialize(); } })});QualificationAssessmentNice to HaveCertificationCCNA0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsCompTIA A+0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsCompTIA Network +0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsCompTIA PDI +0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsCompTIA Security +0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsCompTIA Server +0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsHP Laptop/Desktop Warranty Certified0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsHP Printer Warranty Certified0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsHP Server Warranty Certified0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsIBM/Lenovo Laptop/Desktop Warranty Certified0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsIBM Server Warranty Certified0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsXerox Certified w/TCN Number0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsHardware/Software SupportDeskside Support Experience0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsDesktop Break/Fix Experience0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsField Technician Dispatch Experience0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsLaptop Break/Fix Experience0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsNetworking Experience0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsPrinter Break/Fix Experience0 (0 - No Familiarity) of 5 (5 - Expert)and 0 yearsServer Break/Fix Experience0 (0 - No Familiarity) of 5 (5 - Expert)and 0 years Will expenses be required for this position? Yes | |