Manager - Mainframe Practice Lead

• Lead and inspire a team of consultants and architects to achieve objectives and maintain high performance standards.
• Manage resources effectively and develop workforce plans aligned to geographical demand and business needs.
• Drive employee development through regular coaching, mentoring, and documented development plans following SPEAR guidelines.
• Ensure team members obtain and maintain required certifications for their roles.
• Facilitate advanced workshops and meetings to ensure engagement and achievement of stated objectives.
• Build and maintain key relationships within the BMC ecosystem, including Sales, Support, and Product Engineering.
• Deliver assigned responsibilities in accordance with BMC Excellence delivery methodology within engagement scope and budget.
• Achieve personal billable utilization targets while balancing team developmental needs.
• Conduct timely performance reviews and incorporate talent reviews and succession planning into operating cadence.
• Drive successful customer discovery and requirements capture using BMC delivery methodology.
• Serve as a trusted advisor to customers and peers, making prescriptive recommendations that support business goals.
• Manage organizational change and demonstrate conflict resolution skills in all situations.
• Curate team best practices and project knowledge contributions.
• Build a continuous pipeline of strong candidates for future hires.
• Contribute resources and support for global delivery initiatives as needed.
• Ensure compliance with internal operations procedures, ethics, and compliance training requirements.

• Proven experience in management and services delivery with a track record of driving employee development and engagement.
• Expert knowledge of distributed and mainframe environment.
• Expert-level knowledge of BMC Control-M, Control-M Output Management, and Control-M/Tape software tools.
• Strong resource management and organizational change management skills.
• Advanced leadership, mentoring, and coaching capabilities.
• Excellent communication skills, including verbal, written, and presentation abilities.
• Demonstrated ability to facilitate advanced workshops and meetings effectively.
• Experience in building key relationships across sales, support, and product engineering teams.
• Strong problem-solving skills and ability to demonstrate conflict resolution in all situations.
• Advanced organizational, planning, and time management skills.
• Deployment and administration experience within the BMC Software product portfolio.

• Experience with Certinia, Oracle Applications (MDA), Callidus, and iLearn.
• Knowledge of BMC delivery methodology and best practices.
• Background in building champions among project teams.
• Experience communicating with C-level executives.
• Experience in globally distributed work environments.

Our commitment to you!

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.