Laboratory Clinical Applications Manager

Direct management, direction, and administration of Clinical Applications Professionals within the Laboratory and Infection Information Management Systems team, including resources supporting Digital Pathology and related clinical imaging technologies. This role is responsible for both the strategic direction and operational oversight of a complex portfolio of clinical applications supporting laboratory, pathology, infection prevention, and digital pathology workflows, including Epic and integrated third-party systems.

Analyzes and resolves complex problems, interprets policies (e.g., fiscal management, HR, contracts, and resource management), and demonstrates advanced subject matter expertise in clinical laboratory, pathology, and infection prevention workflows and technologies. Exercises judgment within defined procedures and policies to determine appropriate actions while ensuring alignment with organizational goals and regulatory requirements.

Manages subordinate staff to ensure accountability and stewardship of operational, financial, and human resources. Oversees daily operational activities, including prioritization of work, support coverage, and 24x7 production support readiness, ensuring high availability and reliability of clinical systems.

Provides leadership and oversight for the development, implementation, optimization, and ongoing support of clinical applications and digital pathology solutions. Ensures execution across all phases of system delivery, including requirements gathering, analysis and design, configuration, testing, validation, deployment, and support, with accountability for high-quality deliverables and outcomes.

Leads strategic planning efforts in partnership with clinical department administrators, cross-functional teams, and subject matter experts to define future-state solutions. Collaborates across UC Davis Health and affiliated entities to align technology strategies with clinical and operational goals and ensure scalable, interoperable solutions.

Responsible for performance management, staff development, and team engagement, fostering a collaborative, cross-trained team model to ensure resiliency and reduce single points of failure.

Establishes and maintains strong relationships with laboratory, pathology, infection prevention, and other clinical and operational leadership, serving as a trusted advisor on workflow optimization, system configuration, and policy development.

Oversees development and tracking of departmental metrics, key performance indicators, and service levels, using data to drive continuous improvement and operational efficiency.

Identifies risks across projects and operational support activities and ensures development and execution of risk mitigation strategies to minimize impact to clinical operations.

Provides oversight of project planning, resource allocation, budgeting, and vendor coordination, ensuring alignment with Health System technology strategy, standards, and infrastructure requirements.

Apply By Date: 5/8/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in healthcare information technology, computer science, or related area, and / or equivalent combination of experience/ training.
• Previous supervisory experience, or demonstrated leadership of cross-functional project teams, typically 1-3 years, supporting the delivery of complex clinical system implementations across multiple departments or service lines.
• Experience in planning and delegating work, resource management, budgeting, and operational oversight in a fast-paced, highly matrixed healthcare environment.
• Experience supporting or implementing complex healthcare information systems in a clinical environment with an understanding of clinical workflows, systems integrations, and end-user impact on patient care and operations.
• Demonstrated ability to lead, mentor, or develop staff and/or project team members, fostering collaboration, accountability, and professional growth.
• Experience partnering with clinical, operational, and IT stakeholders to define requirements, align priorities, and support successful implementation and adoption of systems and workflows.
• Experience managing or contributing to complex projects with multiple stakeholders, including coordinating timelines, tracking deliverables, and supporting successful execution.
• Strong technical background with demonstrated competency in clinical imaging workflows and following areas: Strong critical-thinking, project-management, and problem-solving skills, with the ability to troubleshoot, analyze, and interpret complex data and systems, to quickly identify problems and implement technical solutions
• Strong interpersonal skills with the ability to effectively train users and to successfully manage extensive cross-functional interactions between the Clinical Application team, users, related personnel and outside vendors.
• Ability to convey complex information in a clear, concise, and specific manner and to cultivate strong commitment to quality and achievement of goals.
• Strong knowledge of healthcare information technology, clinical workflow and processes and medical terminology. Comprehensive understanding of clinical applications and integration with clinical processes and workflows.
• Strong knowledge of clinical application systems, including planning, design, development, testing, system integration, data integrity, security, and user support
• Demonstrated leadership skills managing IT professionals and collaborating with clinical stakeholders.
• Strong analytical and problem-solving skills, with the ability to assess issues, identify root causes, and support development of effective solutions in complex environments.
• Ability to balance operational responsibilities with project work, aligning efforts to departmental and organizational priorities.
• Excellent written and verbal communication skills including the ability to convey highly technical information to all levels of clinical and operational users, and influence decision-making across stakeholder groups.

Preferred Qualifications

• Epic clinical application certifications
• PMP
• Experience implementing or supporting multiple laboratory and pathology information systems, including integration with analyzers and clinical workflows; experience supporting or advancing digital pathology initiatives strongly preferred.
• Strong project-management, and problem-solving experience, with the ability to troubleshoot, analyze, and interpret complex systems and data to quickly identify issues and implement effective solutions.
• Experience interfacing clinical laboratory systems, analyzers and/or third-party applications, including understanding of data flow, system integration, and downstream impacts.
• Experience supporting laboratory, pathology, blood bank, or infection prevention workflows and systems within a clinical environment.
• Experience implementing and supporting multiple applications within a clinical information systems environment, including coordination across integrated systems, interfaces, and workflows.
• Experience preparing and delivering meaningful analytical reports and insights to leadership, including conducting research and performing quantitative and qualitative analysis multiple data sources.
• Ability to apply expert problem resolution skills to highly complex issues involving hardware, software, network, and integration components.
• Expert organization and project management skills including the ability to lead a team, mentor team members, and prioritize tasks.
• Proven ability to organize, manage multiple priorities, meet deadlines, and delegate clinical applications work efficiently, with strong human resources management skills and knowledge.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint), with the ability to create clear, concise documentation and presentations to support operational and strategic initiatives.

Key Responsibilities

• 50% - Applications Team Management
• 25% - Project Management and Process Improvement
• 20% - Human Resources Administration
• 5% - Training and communication development and delivery

Department Overview

Information Technology Applications supports all missions and strategic goals of UC Davis Health to provide technology solutions for our faculty, staff, patients, and students in support of clinical care, research, education, and community engagement. The departments leverage partnerships with other divisions to optimize operational effectiveness.

POSITION INFORMATION

• Salary or Pay Range: $10,191.67 - $21,658.33
• Salary Frequency: Monthly
• Salary Grade: Grade 27
• UC Job Title: CLIN APPLICATIONS MGR 1
• UC Job Code: 006036
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8a-5p
• Location: UCDHAS Building (HSP165)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Frequent 3 to 6 Hours
• Walking - Frequent 3 to 6 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Occasional Up to 3 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks