Koam Engineering Systems, Inc. (KES Inc.) is an employee owned small business specializing in technology innovation and systems integration by combining innovative products and reliable engineering services. Headquartered in San Diego, California and with offices in Gig Harbor, WA KES provides services globally in systems engineering & technical assistance, requirements analysis, software design & development, systems integration & testing, independent verification & validation, and operational & logistic support.
Position Summary
The IT & Cybersecurity Specialist I should be detail-oriented and motivated and will support our organization's IT operations and cybersecurity compliance efforts. This role will play a critical part in supporting Cybersecurity Maturity Model Certification (CMMC) Level 1 and Level 2 compliance within a government contractor environment, including safeguarding systems and data associated with Federal Contract Information (FCI) and Controlled Unclassified Information (CUI).This position will also serve as a key resource for end-user IT helpdesk support, ensuring reliable day-to-day technology operations, and will report directly to the IT Manager. The ideal candidate is organized, technically curious, and interested in developing hands-on experience in both cybersecurity compliance and IT support.
Responsibilities
- Support CMMC Level 1 and Level 2 compliance efforts aligned with NIST SP 800-171 requirements
- Assist with implementation and maintenance of security controls to protect FCI and CUI
- Maintain and organize cybersecurity documentation, including policies, procedures, and system artifacts
- Support audit readiness by gathering, tracking, and maintaining evidence for assessments
- Assist with tracking and remediation of Plan of Action & Milestones (POA&Ms)
- Help ensure compliance with access control, incident response, and system protection requirements
- Troubleshooting hardware, software, and application issues
- Assisting users with login, access, and connectivity problems
- Supporting Microsoft 365 and other business applications
- Performing user account setup, access provisioning, and multi-factor authentication (MFA) support
- Responding to and resolving support tickets in a timely and professional manner
- Serve as liaison with Avatara (third-party virtual desktop provider) and coordinate issue resolution
- Monitor security tools and assist with identifying and responding to potential security incidents
- Support patch management and vulnerability remediation activities
- Maintain logs, documentation, and audit records related to IT and cybersecurity activities
- Participate in user security awareness and phishing prevention efforts
- Evaluate risks and complete reviews of systems and software being used or requested
- Create training materials for employees
- Assist with and/or run various training courses for employees
- Other duties as assigned
Qualifications and Educational Requirements
Preferred:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field, or currently within 3 months of degree completion
Experience
Required:
- Experience or familiarity with IT helpdesk or technical support
- Basic understanding of cybersecurity principles and IT systems
- Strong troubleshooting and problem-solving skills
- Excellent communication and organizational skills
- Ability to manage multiple priorities and work independently in a part-time role
Special Knowledge/ Skills
Required:
- Strong attention to detail, particularly in compliance and documentation
- Customer-service mindset with strong interpersonal skills
- Ability to communicate technical concepts to non-technical users
- High level of integrity and ability to handle sensitive information
- Proactive, dependable, and eager to learn
- Effectively work as part of a team
Since 1995, KES continues to foster the entrepreneurial spirit of a growing small business that focuses on the needs of its customers and employees and serves to provide a rewarding and challenging career. KES offers a competitive salary and full range of benefits. KES, Inc. is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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KOAM Engineering Systems (KES)
Apr 17, 2026 