Manager, Revenue Operations (ROPS)

Posting Date

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for Manager, Data Management with DaVita.

The Manager, Data Management is responsible for leading a team of analysts focused on structuring, governing, and maintaining critical data assets for Revenue Operations (ROPS). This role serves as a bridge between technical IT teams and business analytics groups, ensuring that data is accurate, accessible, and structured for downstream insights.

You will own a specific functional area of data management, drive performance within your team, and collaborate with cross-functional leaders to implement data strategies that support DaVita's revenue cycle objectives.

Essential Duties & Responsibilities

Data Strategy & Operations

• Data Stewardship: Oversee the design, maintenance, and governance of ROPS data marts (e.g., Netezza, BigQuery) to ensure high data quality and reliability.

• Pipeline Management: Partner with IT to define requirements for data ingestion and transformation; manage the ingestion of data into our Enterprise Data Warehouse (EDW); continual management of reporting tables through enhancements.

• Governance: Implement and enforce data governance standards, including data lineage documentation, data dictionaries, and access controls.

• Stakeholder Collaboration: Act as the primary liaison between business stakeholders and technical teams to translate business needs into technical data requirements.

• Process Improvement: Identify opportunities to automate manual data processes and improve the efficiency of data delivery to the Village.

Team Leadership

• Performance Management: Set clear tactical and operational goals for the team. Conduct regular performance evaluations (PDRs), provide actionable feedback, and manage individual performance to ensure team success.

• Talent Development: Clear the path for growth by identifying and coaching each teammate based on their unique needs and career aspirations. Create succession plans and development plans to maximize team growth.

• Resource Management: Manage team workload and capacity; identify and remove barriers to success. May manage elements of the department budget.

Qualifications

Required Experience & Skills

• Experience: 4+ years of experience in data management, analytics, or business intelligence.

• Leadership: 1+ years of experience in a supervisory or team lead role (preferred).

• Technical Proficiency: Strong knowledge of SQL, data warehousing concepts (e.g., Netezza, BigQuery)

• Education: Bachelor's degree in Business, Computer Science, Information Systems, or related field.

Competencies

Candidates successfully performing in this role will demonstrate the following skills aligned with the DaVita Management Ladder:

1. Accountability & Ownership

• Owns the Function: Takes full ownership of their aspect of the functional area (Data Management).

• Drives Performance: Drives performance and goal achievement within their team, ensuring high-quality delivery of data products.

• Goal Setting: Sets tactical and operational goals for their team and translates broader department objectives into measurable deliverables.

2. Influence & Communication

• Cross-Functional Collaboration: Collaborates effectively with leaders and peers in other lanes (e.g., IT, business analytics) to drive results.

• Delegation: Effectively directs and delegates work to their own team to balance workload and development opportunities.

• Framing: Drives meaningful interactions with leaders; shares insights that influence work outcomes and secures team buy-in.

3. Strategic Thinking

• Decision Making: Balances a broad, strategic perspective while identifying and focusing on crucial details.

• Systems Thinking: Considers all parts of a situation (people, process, technology) when deriving insights and proposing recommendations.

4. Develop Self & Others (Situational Leadership)

• Coaching: Clears the path for growth by identifying and coaching each teammate based on their needs and preferences.

• Inclusive Culture: Creates a team environment where everyone can contribute in ways that feel natural to them; champions a culture of belonging.

• Emotional Intelligence: Holds self and others accountable for their behaviors and impact on others; creates an environment of psychological safety.

5. Drive Change

• Change Management: Anticipates how changes (e.g., new IT systems, EDW changes) will impact the team and communicates accordingly to gain buy-in.

• Innovation: Instills a mindset of continuous improvement within the team and encourages teammates to offer solutions to complex data challenges.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-JH4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.