Senior Nuvolo Developer

JOB TITLE: Senior Nuvolo Developer

GOVERNMENT AGENCY: USMS - United States Marshalls Service

POSITION INFORMATION: Full-time

LOCATION: Remote

POSITION TIMING: Position requires candidate to obtain USMS Public Trust clearance which can

take 3-6 weeks or longer to process. Clearance must complete prior to candidate beginning work on the program.

CLEARANCE REQUIREMENTS: Ability to obtain USMS Public Trust clearance

BENEFITS: Including but not limited to - Medical, Dental, Vision, 401k matching, PTO, Paid federal

holidays, education and certification reimbursement program.

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

POSITION OVERVIEW:

Design, develop, configure, and sustain Nuvolo solutions on the ServiceNow platform supporting facilities, real estate, asset management, and workplace operations. Provide technical leadership for architecture, integrations, upgrades, and ongoing enhancement delivery.

Platform Development & Configuration

Develop and configure Nuvolo applications on ServiceNow
• Build workflows, business rules, UI policies, scripts, and integrations
• Customize modules such as IWMS, asset management, maintenance, space, and facilities operations

Architecture & Integration

• Design scalable Nuvolo architecture aligned with enterprise IT standards
• Lead integrations with ERP, HR, finance, building systems, IoT, and external data sources
• Ensure compatibility with ServiceNow platform upgrades

Sustainment & Enhancement Support

• Support ongoing O&M activities including bug fixes and enhancements
• Maintain platform stability and performance
• Provide technical guidance for feature releases, patches, and upgrades

Technical Leadership

• Serve as senior technical SME for Nuvolo capabilities
• Mentor developers and platform admins
• Help define technical roadmap and best practices

Client & Stakeholder Collaboration

• Translate operational requirements into technical solutions
• Support training, demos, and technical walkthroughs
• Help drive adoption of new Nuvolo capabilities

REQUIRED SKILLS/EXPERIENCE:

• 5-8+ years ServiceNow development experience
• 3-6+ years Nuvolo platform experience preferred
• Strong scripting (JavaScript, ServiceNow APIs)
• Experience with IWMS, facilities, asset, or workplace systems
• Integration experience (REST, SOAP, middleware)

DESIRED SKILLS/EXPERIENCE:

• ServiceNow CSA/CAD certifications
• Nuvolo certification (if available)
• Facilities, real estate, healthcare, or federal infrastructure experience
• Upgrade and platform sustainment leadership

WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is fully remote. Candidates must have a dedicated workspace, reliable internet connectivity, and the ability to participate in virtual meetings and collaborate effectively with distributed teams

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.