Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Deland, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will be a welcoming first point of contact while supporting security-related operations. You will help manage access control and visitor check-in, issue badges as needed, monitor the lobby area, and communicate concerns to the care team and site leadership. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to a role that values reliability, agility, and innovation.

Position Type: Full Time

Pay Rate: $17.15 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a healthcare location.
• Staff the front desk and help manage access by greeting and directing visitors, verifying identification and/or appointment information as required, and issuing visitor credentials according to site procedures.
• Monitor lobby and reception activity, observe for unusual conditions, and communicate concerns to appropriate personnel while maintaining a professional, service-focused presence.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and completing required reports and/or logs.
• Answer and route incoming calls and inquiries, support check-in and check-out processes as assigned, and coordinate with Allied Universal leadership and onsite contacts to address security-related service needs.

Minimum Requirements:

• Have 1+ years of security-related experience.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.