-
The Position
-
The Port of Portland is hiring a Manager of Landside Operations! The nation's top airport is seeking an exceptional leader to manage and evolve our Landside Operations. This high-impact role is responsible for the safe, efficient movement of passengers, employees, and goods across airport roadways, curbside areas, walkways, and traffic control systems-ensuring continuous public access while delivering a seamless, customer-focused experience. As Manager of Landside Operations, you will lead critical teams, including parking enforcement, oversee Port-owned public infrastructure, and champion major capital projects that shape how millions of people experience PDX each year. This role calls for a steady, empathetic leader who can navigate demanding, public-facing operational realities while actively supporting and advocating for their teams. You will balance real-time operational demands with long-term planning, setting the standard for public safety, operational excellence, and service in one of the most complex transportation environments in the country. Why This Matters In this role, your leadership directly influences safety, mobility, and first impressions for Portland International Airport -making your work essential to the success of the airport and the experience of every traveler who passes through.
-
Essential Job Duties
-
Landside Operations, Safety & Access Management
- Manage all Port-owned public roadways, pedestrian pathways, and traffic control systems to ensure safe, continuous access to the airport.
- Monitor traffic trends and conditions, identify safety and operational risks, and serve as the subject-matter expert on landside access and public transportation issues.
Parking Enforcement Leadership & Labor Relations
- Lead and supervise the Parking Enforcement Agent (PEA) team, setting priorities, schedules, and policies to support safe and effective roadway and pedestrian operations.
- Ensure compliance with the Collective Bargaining Agreement, including grievance management, labor-management collaboration, and participation in negotiations.
Incident Response & Stakeholder Coordination
- Work closely with internal partners (Engineering, Planning, Maintenance, Police, Fire, Airport Operations, and others) to address roadway impacts, hazards, and access disruptions.
- Communicate with airport stakeholders during irregular operations, construction activity, or access-related events.
Capital Projects & Approvals
- Support multi-million-dollar capital projects related to airport access and represent operational needs in construction planning.
- Serve as approval authority for activities in terminal frontage and access areas, ensuring impacts are identified, managed, and clearly communicated.
Budget, Programs & Executive Support
- Manage the annual budget and overtime planning for Landside Operations.
- Manage the PDX Tow Program and represent the Port of Portland on the City of Portland's Tow Board.
- Rotate as delegate for senior leadership during irregular or emergency operations, making decisions and maintaining communication with airport leadership.
-
Minimum Qualifications
-
- At least three (3) years of experience in airport operations, transportation, or roadway systems:
- demonstrated experience managing represented employees in a dynamic, customer-focused environment
- working knowledge of applicable rules, regulations, and airport ordinances
- Or an equivalent combination of education and relevant experience
- Bachelor's Degree - Business, Airport Operations, or a related field. (Additional relevant experience may substitute for the education requirement.)
- Valid Driver's License.
- Successful clearance of a pre-employment background check (Red Badge).
- Certification from the American Association of Airport Executives (AAAE), preferred.
Knowledge, Skills & Abilities
- Advanced experience - Leadership, team development, and people management practices
- Advanced knowledge - Union contracts and labor relations related to managing represented employees
- Advanced experience - Airport emergency and irregular operations management
- Advanced knowledge - Regulation of public roadways and pedestrian pathways in an airport environment
- Intermediate experience - Budget development, administration, and fiscal analysis
-
Supplemental and Selection Information
-
Working Conditions: This position requires an onsite presence most days, typically Monday-Friday, to support daily operations and frontline teams. Limited remote work may be available on an occasional basis, depending on business needs. Selection Process: (tentative schedule):
- A minimum qualification evaluation of the education, training, and experience of submitted application packets will take place by Human Resources until this role closes on 2/13/2026.
- A Subject Matter Expert (SME) Panel will perform an evaluation of experience and training taken from your employment application materials.
- Our goal is to notify candidates who are selected for interviews by 2/20/26. We will then schedule virtual first round of interviews with candidates who successfully passed the SME evaluation on the last week of February. Panel Interviews will be held in March.
-
About us: At the Port of Portland, we use everything we have - our three airports, three working marine terminals, six business parks, and all the resources, expertise, and experience behind them - to move with purpose, connecting people with powerful opportunities and creating value for our region. We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone's life better. And we'll use our power and influence to unlock new opportunities and ensure more people share in our region's success. With YOUR help - together with our partners, customers, and community - we'll help drive meaningful change! Do you have questions about this job? Contact us: careers@portofportland.com
Safety: The Port promotes safety as a Core value and we seek to eliminate harm through a culture of active prevention, curiosity, evaluation, and action. We comply with safety and health policies and procedures and consistently look for improvements that support operational excellence. Equal Opportunity Employer: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination. Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans' preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veteran's preference for this job, please provide the qualifying documents as instructed during the application process. Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions. ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 503-415-6690 or email careers@portofportland.com. Know Your Rights: Workplace Discrimination is Illegal https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
|