Security Officer -Dispatch Center

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tech Dispatch Center in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer at a high-tech, fast-paced location where you will support daily operations by monitoring systems, coordinating responses, managing access control activity, and documenting security-related events. You will be a steady communication hub for officers, staff, and visitors, using computers and/or tablets to keep information flowing. Bring an agile, reliable, and innovative mindset, act with integrity, and deliver through teamwork in a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $22.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, contractors, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
• Operate the dispatch post by monitoring alarms, CCTV systems, and/or other electronic monitoring platforms; receive calls for service and route requests to on-site personnel per site procedures.
• Coordinate communications using radio, phone, and/or other dispatch tools; relay clear instructions and updates to officers, site contacts, and/or responding public services as needed.
• Create and maintain accurate incident reports, dispatch logs, key and badge activity records, and other required documentation in a timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, including triaging events, gathering details, and coordinating next steps with site leadership.
• Support access control activities by verifying authorization, checking identification and/or credentials, issuing temporary badges as directed, and documenting entries and exits per site policy.
• Monitor for unusual activity and help to deter unauthorized access, tailgating, and/or misuse of restricted areas by communicating observations and escalating concerns according to procedure.
• Conduct regular and random patrols of interior areas, exterior grounds, and perimeter routes when assigned, checking doors, gates, loading areas, and critical equipment spaces for irregularities.
• Assist with contractor and delivery coordination by directing vehicles and/or personnel to approved locations, confirming work authorizations when required, and documenting arrivals and departures.
• Participate in drills and response activities such as fire, medical, and/or severe weather events, and support post orders, shift briefings, and turnover communication to maintain continuity.

Minimum Requirements:

• Have 1+ years of security experience.
• Being comfortable using a computer or tablet is preferred.
• CPR/First Aid is preferred.
• Access Control/Badge Experience is preferred.
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.