Category Manager Customer Programmes

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are celebrated. We utilize the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities.

National Grid is hiring a Category Manager - Energy Efficiency & Marketing. This hybrid role sits in our Brooklyn NY location.

Reporting into the Head of Category for Workforce and Professional Services, the Category Manager is accountable for developing and implementing strategic category strategies, managing supply chain strategies that optimize cost, ensure quality and reliability of supply, and leading all procurement activities. The role acts as an operational business partner for the specified Business Unit, supporting strategic alignment and providing insight and recommendations. The Category Manager will engage with critical suppliers, implement supplier and contract management strategies, and ensure the supply chain meets business needs.

• Develop and deliver category strategies for Energy Efficiency and Marketing, ensuring maximum value and alignment with business priorities.
• Lead procurement activities including RFPs, Stagegate governance approvals, Preparing and submitting documentation to justify sourcing routes, and compliance with governance frameworks.
• Manage supplier relationships, ensuring performance against KPIs and continuous improvement.
• Provide strategic and commercial insight, including sustainability and risk mitigation recommendations.
• Coordinate across Procurement sub-functions (Sustainability, Risk & Transparency, Supplier Development).
• Identify and mitigate risks such as supply chain disruptions, price volatility, and compliance gaps.
• Lead and develop a high-performing team, fostering innovation and accountability.
• Support annual pipeline planning and savings workshops, ensuring delivery to senior stakeholders.
• Maintain accurate documentation and reporting in systems such as Ariba and Coupa.

• Proven procurement experience in category management, ideally in Energy Efficiency and Marketing.
• Expertise in strategic sourcing, supplier negotiations, and contract management.
• Experience managing complex RFP processes and governance steps (PA23).
• Strong understanding of sustainability objectives and supply chain risk management.
• Ability to influence senior stakeholders and communicate effectively across functions.
• Experience leading high-performing teams and driving strategic change.
• Proficiency in procurement systems (Ariba, Coupa) and data analytics for decision-making.
• Degree level or relevant professional qualification such as CIPS, or equivalent experience.