Instructional Writer II

Location: This position is full-time (40-hours/week) Monday-Friday. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. This role is located at of17 Technology Circle Columbia, SC 29203 United States of America

What You'll Do:

• Writes, edits, and updates training course work to include booklets, lesson plans, proficiency tests, and newsletters and/or websites. Develops material through research, working with subject matter experts or by the review, analysis, and interpretation of documentation. Identifies procedural and system changes that impact training materials. Makes recommendations on appropriate actions for change and development of training materials or curriculum.

• Researches and prepares proposals, policies, procedures or responses. Assists with various editing duties. Evaluate and make recommendations for changes to improve the effectiveness of training courses and curriculum.

• Serves on special projects, trains new employees and participates in conference calls or customer planning meetings. Provides coaching and train the trainer sessions to appropriate staff.

To Qualify for This Position, You'll Need the Following:

• Required Education: Bachelor's in a job-related field

• Required Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience

• Required Work Experience: 2 years professional writing experience

• Required Skills and Abilities: Excellent verbal and written communication and organizational skills. Strong time management, organizational, prioritization, interpersonal, conceptual and planning skills. Ability to work on several project simultaneously. Ability to work independently as well as with groups. Intermediate knowledge of needs assessment techniques. Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities.

• Required Software and Other Tools: Microsoft Office. Proficient with computer-based training, online training software and desktop authoring tools (as required).

We Prefer That You Have the Following:

Preferred Education Level and Degree Type:

• Bachelor's degree- English, Journalism, Communications, Public Relations, or related field.

Preferred Skills and Abilities:

• Knowledge of advanced technologies used in training including computer based training, the internet, and videoconferencing.

• Ability to acquire working knowledge of specific program and policies for the areas supported.

Preferred Software and Other Tools:

• Experience with Microsoft Office, Adobe desktop publishing programs, Flash, and Dreamweaver.

• Experience with Tool book and other web training authoring software. PowerPoint.

Our Comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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