Senior System Support Analyst- PAI

Logistics: Planned Administrators Inc. (PAI) -one of BlueCross BlueShield's South Carolina subsidiary companies.

Work Environment:

• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

• Customer-focused, project-oriented applications support environment.

Position Purpose:

Make recommendations to management to adjust system performance parameters. Develop custom integration solutions. Delegate problem resolution to other team members and conduct follow-up.

What you'll do :

• Provide expertise regarding the integration of applications across the business. Analyze new/revised processes/change requests from the maintainer and provide review to technical team. Review transition activities, job control language (JCL), schedules, file setup, and cycle issues. Monitor cycle execution, verify cycle testing, and provide backup when needed. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.

• Develop custom integration solutions. Evaluate interrelationships in complex projects to determine how changes/installations of one program will affect others. Provide enhancement recommendations based on long-term IT organization strategy.

• Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.

• Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions. Act as an internal consultant, advocate, mentor, and change agent. Answer questions for the Production Support team on current system. Assist in training team members regarding new software changes they need to know for supporting active and future workloads.

• Perform installations, configuration, analysis, scheduling and tuning on the area's most complex projects. Ensure Production and Test environments are up and functioning properly. Perform corrective actions whenever possible to fix applications that end abnormally.

• Provide leadership and/or oversight on organization-wide projects impacting the area as needed.

To Qualify for This Position, You'll Need:

Required Education:

• Bachelor's in a job-related field

Degree Equivalency:

• Associates degree plus an extra 2 years job-related experience for a total of 10 years of required work experience (see "required work experience")

OR

• 12 total years required work experience

Required Work Experience:

• 8 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience.

Required Skills and Abilities:

• Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.

• Advanced understanding of the requirements for maintaining production systems and the effect of program changes.

• Understands how to use structured techniques in new program development.

• Advanced understanding of development, quality assurance, and integration methodologies.

• Excellent communication and interpersonal skills.

• Able to work well under pressure and as part of a team.

• Pays attention to detail.

Required Software and Other Tools:

• Advanced knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.

We Prefer That You Have:

• 2 years minimum experience using Syncovery to set up ftp accounts and monitoring ftp jobs.

• Must have document control experience in 837 and 834 files formats.

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comprehensive benefits package includes:

• Subsidized health plans, dental and vision coverage

• 401K retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• Nine paid holidays

• On-site cafeterias and fitness centers in major locations

• Wellness program and healthy lifestyle premium discount

• Tuition assistance

• Service recognition

• Employee Assistance

• Discounts to movies, theaters, zoos, theme parks and more

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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