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Business Commercialization Manager

American Packaging Corporation
tuition reimbursement, 401(k)
United States, New York, Rochester
777 Driving Park Avenue (Show on map)
Jan 23, 2026
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Description

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.

Commercialization Manager

LOCATION: COE

SUMMARY: This role provides cross-functional execution and support that drive APC performance and optimizes our business processes between finance, plant operations, R&D, supply chain, demand & production planning.

Lead and ensure that projects meet established success criteria in a timely manner. Provide continuing technical support for existing brands. Manages tasks and activities associated with the commercialization of new products or technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Monitors status of key deliverables.
  • Works with stakeholders to resolve unexpected events as necessary, while ensuring successful deliverable dates occur as scheduled.
  • Interact with R&D teams, functional support and geographic managers to consider and plan for commercialization support.
  • Produce weekly reporting and plans that capture upcoming milestones, events and key deliverables.
  • Partner with Leadership to set the business technology agenda, closing the gap between translating the business needs into suitable technology solves.
  • Ensure on-time delivery of roadmap via effective project & stakeholder management.
  • Develop and deliver timely and concise training sessions with appropriate materials to ensure clear understanding of new enhancements / features / or systems for Global Commercialization.
  • Manages Customer Service Group.
Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous experience and strong mind set in Customer Service, continuous improvement and change management.

Requires exemplary oral and written communication skills to influence and negotiate timetables, solutions to technical problems and design modifications, costs, and technical concepts to leadership. Organizational Leadership and Change Management.

Act as the voice of the customer by understanding how our products fit into customers' needs and business processes.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.S.) or equivalent from two-year college or technical school; or equivalent, 5-10 years of Customer Service Management Technical operations management and/or Development and business experience. Combination of education and experience preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. While doing inventory you stand, climb, stoop frequently. While putting parts away you lift parts that usually weigh 1lb. to 35lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

talentacquisition@americanpackaging.com.

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