Business Workflow Specialist - Pega
 Daimler Truck North America | |
paid time off, relocation assistance
| |
 United States, South Carolina, Fort Mill | |
| 2477 Deerfield Drive (Show on map) | |
 Jan 22, 2026 | |
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Inside the Role The Business Workflow Specialist will be responsible for managing and optimizing workflow systems built on a platform solution such as Pega across multiple areas like Credit, Funding, Customer Service, Collections, Remarketing. This role bridges business needs and IT capabilities, ensuring that workflow automation, case management, and agent performance monitoring drive efficiency, compliance, and customer satisfaction.Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Pay offered dependent on knowledge, skills, andexperience Benefits include annual bonus program; 401kcompany contribution with company match up to8% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13+ calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans. What You Drive at DTFS Requirements Gathering & Analysis
Workflow & Platform Management
Cross-Functional Collaboration
Data & Compliance Integration
Continuous Improvement
Knowledge You Should Bring
Exceptional Candidates Might Have
Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Charlotte - DTFS, Fort Mill Office - DTFS. Relocation assistance is not available for this position.Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between. To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life. Additional Information
Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935 | |