Configuration Manager

Are you a Senior Configuration Manager that would like to be part of delivering initiatives for digitization, automation, modernization, infrastructure, security, and interoperability of systems and processes to provide Veterans and their families the most efficient and timely service and benefits resulting in a positive impact for millions of people? If so, we may have an opportunity for you! Veterans are strongly encouraged to apply.

At TISTA, you'll do meaningful, missiondriven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We're proud to serve and hire Veterans, and we put people first in everything we do.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Future Opportunity:
This posting is for future consideration and is not an active hiring effort. By joining our talent pool, you'll receive updates and early notification when openings become available.

• As a Configuration Manager you will be working with developers, designers, program managers, product managers, supporting operations and maintenance of various VA applications and systems.
• Drafting controls, policies, procedures, and processes based on CM Controls.
• Assisting in translating compliance guidance and assessment results into plain English that is understandable and actionable.
• Research and recommend improved CM processes and tools for use in the enterprise.
• Provide support to project teams in configuring and base-lining configuration items.
• Identify and track Configuration Items, and maintain technical baseline documentation.
• Review and recommend improvements to existing CM processes.
• Maintain data quality, integrity and security of CM database.
• Schedule audits on CM database and assist in implementing audit recommendations.
• Develop security guidelines to avoid unauthorized damage or usage of project items.
• Work in a fast-paced team DevSecOps environment.
• Understand CI/CD deployments.
• Promote and deploying builds through non-production to production environments.
• Understands configuration items and how to log changes to them.
• Able to support and deploy to on-premises, AWS, and the MAG Cloud environments.
• Support a multi-platform environment (Windows/.NET, Linux/Java, etc.).

• 10+ years of experience in a Configuration Management role, managing configurations for multiple software packages simultaneously.
• Experience as a contributing member of an Agile Scrum team, communicating with multiple stakeholders.
• Strong ability to follow instructions, ask intelligent questions, and engage critical thinking skills to complete the work.
• Ability to manage multiple tasks simultaneously without missing deadlines or dropping assignments.
• CMDB configuration experience is a plus.
• 2 years of experience creating technical documentation and compliance reports.
• Strong attention to detail and high commitment to quality.
• Strong written and verbal skills.
• Experience as a contributing member of an Agile Scrum team, communicating with multiple stakeholders.
• Experience working on Federal programs that are of high priority, visibility, and public facing.
• Experience with Agile delivery programs.
• Must be able to work quickly with a high degree of accuracy with cross-functional teams.
• Able to work under minimal supervision, act independently and exercise an expert level of decision-making capability.
• Excellent writing skills and ability to produce polished written products.
• Demonstrated ability and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access.
• Possess strong attention to detail where the quality of products, services, and processes are a constant focus.
• Passion for our customers demonstrated through professionalism and excellence in all aspects of the customer experience.
• Previous Federal Government experience, preferably at the VA.
• Understand the versioning of software releases.

Education:

• Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific / technical discipline.
  
• Additional 8 years' relevant experience may be substituted for Bachelor's degree (total of 18 years experience).
• Knowledge or certified in any of NDIA, CMII, ITIL Configuration Management certifications desired.

Clearance:

• Ability to obtain Moderate Background Investigation (MBI) clearance.

Location:

• Remote, USA.

Pay Range:

• The pay for this position ranges from $45,145 to $80,625.
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• Also, certain positions are eligible for additional forms of compensation, such as bonuses.
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/.