Business Analyst, Sr

Are you a purpose-driven Business Analyst seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom?

At TISTA, you'll do meaningful, missiondriven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We're proud to serve and hire Veterans, and we put people first in everything we do.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Future Opportunity:
This posting is for future consideration and is not an active hiring effort. By joining our talent pool, you'll receive updates and early notification when openings become available.

• Contribute to supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects.
• Responsible for creating/updating documents required as part of an agile system development life-cycle including user stories, detailed functional specifications, technical design input, process documents (such as SOP's, guidelines, and validation master plans), etc.
• Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads.
• Develop functional and non-functional testable business requirements/user stories.
• Coordinate with the technical development team to ensure complete understanding of functional specifications.
• Assist with development of education & outreach materials including user guides and other external communications.

• 10 yrs relevant experience in:

  o IT Operations and Maintenance (O&M).

  o Service Supplier/Vendor management.

  o IT Service Management (ITSM).

  o ITIL framework .

  o Process mapping.

  o Functional Decomposition of IT O&M functions.

  o Identify and Assess Direct and Indirect O&M activities.

• Experience in comprehending business needs, solving complex problems, and capturing business requirements to convert them into technical requirements.
• Experience working with developers to translate business needs into user stories.
• Experience with Agile delivery programs.
• Must be able to work quickly with a high degree of accuracy with cross-functional teams
• Able to work under minimal supervision, act independently and exercise an expert level of decision-making capability.
• Excellent writing skills and ability to produce polished written products.
• Demonstrated ability and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access.

Education

• Bachelors of Science or Bachelor of Arts.

Location

• Remote, USA.

Pay Range:

• This position ranges from $65,000 to $81,500.
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• Also, certain positions are eligible for additional forms of compensation, such as bonuses.
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/