Director, Private Banking

Position Summary

• Lead a high performing team; attract, recruit and retain team members through proper motivation and coaching.

• Prepare and manage budget while controlling expenses effectively.

• Develop Private Banking deposit and loan relationships with qualifying new and existing clients; refer clients to internal business partners as applicable.

• Develop and maintain positive relationships with all business units.

• Leverage centers of influence and develop new relationships through prospecting and building community networks at local events.

• Develop and expand relationships for long term business partnering with clients while referring prospective business and individual clients to internal business partners.

• Drive deposit growth and wealth management opportunities.

• Maximize Bank profitability through appropriate pricing of loans, generating fee income and cross-selling of all Bank products and services, while addressing client's personal and business needs.

• Drive continual process improvement to streamline business processes, increase efficiencies and remove redundancies.

• Identify opportunities to improve product and service offerings based on client feedback and industry knowledge.

• Analyze, synthesize and communicate complex financial data.

• Resolve customer complaints and ensure customer satisfaction; support the Net Promoter Score effort to gauge client satisfaction.

• Collaborate with the Digital Banking team to open new and service existing client accounts.

Customer Service - Adheres to The Busey Promise service standards set by Service Excellence in order to anticipate and exceed the needs of our customers, both internal and external.

Functional Knowledge and Technical Skills - Skilled in job-specific knowledge that is necessary to provide the appropriate quantity and quality of work in a timely and efficient manner.

Accountability - Work behaviors demonstrate responsible personal and professional conduct, which contributes to the overall goals and objectives of Busey.
Interpersonal Relations (Teamwork) - Interacts effectively with others to establish and maintain smooth working relations.

People Management - Clarifies communicates performance expectations; provides ongoing behavioral feedback and guidance on job performance; provides opportunities and gives recognition; listens and keeps others informed; creates an enjoyable, supportive work environment; confronts problems, exercises discipline and resolves conflict fairly and constructively; models integrity and builds trust; delegates responsibility as appropriate; and effectively makes decisions and sets goals.

Results Driven - Monitors performance and maintains a sense of urgency to drive results.

Sales Focus - Providing added value and needs based solutions to clients.
Results Management - Organizes time, work, and resources to accomplish objectives in the most effective and efficient way.

Oral Communication - Communicating ideas and information verbally to ensure that information and messages are understood and have the desired impact.

Knowledge of:

• Advanced knowledge of Private Banking loan and deposit products and services. Demonstrated management, leadership, recruiting, coaching and mentoring skills.
• Success building relationships, strategic partners, and developing business with high-net-worth clients.
• Experience in consumer and commercial lending preferred including but not limited to: HELOC, Mortgages, Personal Lines of Credit, Auto Loans, etc. Strong financial analysis and credit underwriting skills with experience analyzing personal financial statements and tax returns.
• Ability to analyze and understand personal financial statements and tax returns.
• Strong oral and written communication skills.
• Strong sales and client service skills.
• Wealth Management Services including Investments, banking and trust concepts including asset allocation and basic trust and estate procedures.
• High Level of Retail and Business Banking customers and trends

Ability to:

• Make independent decisions.
• Analyze and interpret numerical data.
• Perform duties and make decisions under frequent time pressures.

Education and Training:

• Bachelor's degree with exposure to Accounting or Finance courses required; advanced degree or bank specific continuing education preferred.
• 10+ years of banking or management experience required.
• Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act ("SAFE Act"), all Private Client Managers (if discussing mortgage rates) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry ("NMLS"). If such registration is not active as of the hire date, the Private Client Manager must immediately attain active registration upon employment. Private Client Managers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment.
• Requires knowledge of Microsoft Office.

Compensation and Benefits

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $120,000 - $150,000/year)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.