* Continual identification of profitable sales opportunities
* Achieve and maintain a high level of responsiveness and follow-up to customer needs
* A full understanding of the product line is essential. An understanding of the application that each product serves is critical
* Formulate a strategic plan to produce forecasted sales revenue in assigned territory
* Demonstrates care and effective usage of company property and tools. (i.e. samples, vehicles, brochures, computers, etc.)
* Expected to meet individual sales forecast
* Expected to operate within established travel and expense budget
* Manage all expenses within budget set and submit expense reports promptly per policy
* Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.
* Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
* Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program.
* Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com
* Consistently update CRM (Customer Relationship Management) database with all pertinent customer / project / product / pricing information.
* Follow up on a variety of leads from sources such as Build Central, Material Bank, Trade Events, and networking groups
* Establish and execute daily sales calls
* Provide superior customer service and follow through, including but not limited to site visits, installation assistance, claims management, and problem solving
* Network through industry associations (IIDA, IFMA, BOMA), social events, lunches/dinners, planned company events, etc.
* Develop proposals by understanding market pricing strategies and available purchase vehicles (Contracts, Group Purchasing Organizations, Buying Agreements).
* Provide market updates for Leadership to including competitive activity, product trends, promotional activity and progress toward KPIs.
* Review daily order entry, confirming customer / segment data is correct, follow through to ensure shipments occur within clients expected requirements.
* Prepare regionalized recommended pricing requirements including (i) annual pricing levels by account and, (ii) special project requests.
* Manage quality issues with customers immediately and facilitates solution to problems locally or in concert with operating management at division headquarters.
* All other duties as assigned.
Desired skills and experience
* Bachelor's degree in Business, Marketing or other related field; or equivalent combination of education and experience
* Minimum of 4 years of sales related experience required
* Strong computer skills (Microsoft Office) and experience with CRM - Dynamics is preferred
* Strong communication and presentation skills
* Strong organizational and project management skills
* Commercial flooring experience preferred, or commercial interiors or finishes.
Mannington Mills, Inc.
Jan 21, 2026