Principal Technical Program Manager - Copilot Identity

Copilot Security is at the heart of Microsoft's mission to delivertrusted, human-centered AI experiences. We make trust, safety, and resilience foundational to every Copilot interaction, across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally.

As a Principal Techncal Program Manager on Copilot Identity, you'll lead initiatives that strengthen authentication, authorization, and account lifecycle experiences across desktop, web, and mobile. Your work ensures every Copilot interaction meets the highest standards of privacy, compliance, and reliability, while enabling developer velocity at Microsoft scale.

You'llwork at the intersection ofsecurity, user experience, and platform scale, partnering with engineering, research, and product teams to turn complex identity challenges into paved roads for innovation. From shaping strategy to orchestrating global execution, your impact will be felt across Microsoft's most transformative products.

This is a rare opportunity to influence the security architecture for AI experiences used by hundreds of millions worldwide. If you thrive on solving hard problems, driving clarity in ambiguity, and building systems that scale with trust, we want you on this team.

Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Lead and orchestrate identity improvement programs across multiple client surfaces (e.g., desktop, web, and mobile), aligning roadmaps and milestones with partner teams and the Microsoft central identity system.
• Partner with research, engineering, and product managers to scope initiatives, define success metrics, and plan phased delivery that reduces risk and accelerates customer value.
• Ensure data quality, availability, and complianceforidentity-related telemetry and signals; work with stakeholders to meet all privacy, security, and compliance requirements for shipping features at scale.
• Drive execution excellence: define schedules, milestones, KPIs, and review cadences; track progress, manage dependencies, surface risks, and ensure on-time delivery.
• Communicate program status, insights, and blockers with leadership and stakeholders; clarify ownership, hold teams accountable, and cultivate durable cross-org partnerships.
• Manage program execution and stakeholder engagement across geographically distributed teams, proactively addressing time zone challenges and fostering effective communication.
• Schedule andfacilitatemeetings, reviews, and decision-making sessions that accommodate global team members, ensuring all voices areheardand progressremainson track.

• Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• 3+ years of hands-on experience with authentication and identity systems, including practical knowledge of protocols (e.g., OAuth 2.0, OpenID Connect, SAML), session management, MFA, federation, and directory services.
• Experience reading and/or writing code (e.g., sample documentation, product demos).
• Proventrack recorddriving feature launches and large-scale rollouts in complex systems, ideally across multiple client surfaces (desktop, web, mobile).
• Experience defining long-term program vision and strategy for identity/security projects;proficiencywith OKRs and KPI-driven execution.
• Excellent communication, collaboration, and influence skills; ability to crisply communicate technical concepts to diverse audiences.
• Ability to thrive in fast-paced, ambiguous environments while driving clarity, alignment, and results.
• Demonstrated experience collaborating withglobally distributedteams.
• Ability to adapt communication and project management approaches to suit diverse cultural and working styles.
• Experience working with Microsoft's central identity ecosystem and partner teams, orsimilarlarge-scale identity platforms.
• Familiarity with privacy-by-design principles and compliance requirements (e.g., GDPR, regional data regulations) for identity data.
• Understanding ofrisk-based authentication, device-bound credentials, passkeys/WebAuthn, and related identity innovations.

#MicrosoftAI