Front Desk/Office Coordinator

Title: Front Desk/Office Coordinator

Location: Orlando, FL

Employment Type: Full-Time

Work Status: Non-Exempt

Reports To: Executive Assistant

Company Overview

Acousti is a leading provider of drywall and acoustical ceiling solutions, specializing in high-quality construction services for commercial and residential projects. With close to 80 years of experience, we have built a reputation for excellence, safety, and innovation. Our success is driven by a talented and dedicated team that collaborates to deliver exceptional results on every project.

Your Role at Acousti

The Front Desk/Office Coordinator is the first point of contact for visitors, clients, vendors, and team members, providing exceptional administrative support to ensure smooth office operations. This role helps maintain a professional, organized, and welcoming office environment while supporting multiple project teams.

Key Responsibilities

In this role, you will:

• Be the first point of contact by greeting and assisting visitors, clients, vendors, and employees in a courteous and professional manner
• Answer, screen, and route incoming phone calls, emails, and general inquiries efficiently and professionally
• Prepare correspondence, reports, and internal communications, and support administrative operations through data entry, document creation, filing, and records management
• Ensure accurate calendar management, efficient meeting room scheduling, and an organized front desk environment
• Manage office supply inventory and coordinate essential administrative logistics
• Receive, sort, and distribute incoming mail and packages, and manage outgoing correspondence
• Maintain strict confidentiality when handling employee, candidate, and company information
• Collaborate cross-functionally with various project teams such as accounting, legal, and leadership to support business operations
• Assist in maintaining compliance with company policies, safety protocols, and office standard
• Identify and recommend opportunities to improve front-office and administrative processes.
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What We're Looking for in You

To succeed in this role, you should have:

• High School diploma or equivalent required; Associate's degree preferred
• 1-3 years of experience in a receptionist or front office role (professional services or office environment preferred)
• Strong customer service and interpersonal skills with a professional demeanor
• Proficiency in Microsoft Office (Outlook, Word, Excel) and basic office technology
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Clear verbal and written communication skills

Why Join Acousti?

At Acousti, we offer more than just a job; we provide opportunities for growth and development in a collaborative, supportive environment. As a valued member of our team, you'll enjoy:

• Competitive Compensation: Based on experience
• Comprehensive Benefits Package: Health, dental, and vision plans
• Retirement Savings: 401(k) with company match
• Insurance Coverage: Company-paid life and long-term disability
• Supplemental Insurance Options

Employee Perks

• Learning & Development: Training opportunities and career development support
• Company Events: Team-building and social events
• Referral Program: Earn rewards by referring qualified candidates
• Employee Assistance Program (EAP): Support for personal and professional challenges

Additional Information

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Acousti Engineering reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Acousti Engineering is at-will.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Acousti Engineering is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR * 60-1.4(a), 60-300.5(a) and 60-741.5(a))