Senior Core Solutions Consultant

Position Summary:

As a creative problem-solving leader on the Core Solutions Consulting team, the candidate will have the chance to -create solutions for the most valuable client -problems. As the Core (account) Solution Consultant, you will be aligned to 2-3 Account Executives (AE/NAM) as technical lead and coordinate with a team of technical experts on DMe & DX to craft solutions, and vision, that pursue prospects' most meaningful business problems. Also, partnering with cross functional resources such as Product Marketing, Product Management, and Engineering will enable you to be the voice of the field and drive innovation for Adobe. As part of this, you will tailor sales plays, use-cases, and technical solutions that clearly articulate the context and technical value of Digital Media solutions including ongoing advancements in GenAI. You will work collaborative with DX counterparts to showcase the end-to-end value of the Adobe Experience Platform. Depth of technical knowledge of Adobe solutions will be key to your success and value to the team.

Solid experience in partnering with sales to drive customer change and innovation is a requirement. 4+ years' experience in Digital Media solutions is key. Additionally, "customer side" experience is an asset that would bring credibility to our sales process and most importantly our customers.

Prioritization is a key skill. You must be able to strategize with your account team (and management) to manage your schedule to drive revenue impact and help achieve quarterly/annual quota. This can be one of the most difficult aspects, choosing the right activities to helping drive sales and when to say no with kindness and respect. We want you to maintain a healthy work/life balance and will support you in doing so.

Trust:

Our customers, partners, and coworkers trust us to be passionate and curious, to genuinely listen and to be laser focused on every aspect of their business. They trust us to architect innovative technical solutions and build cross-organization partnerships that ensure their success throughout their journey with Adobe. They trust us to advocate for them, align to their success, and influence unparalleled industry and solution leadership

Technical: Must be able to demonstrate and discuss the benefits/value of some or all the solutions within the context of Creative Cloud and Firefly/GenAI technologies. Perform account planning, discovery, develop vision presentations which matches clients' objectives and solves their business issues. Maintain an understanding of Adobe competitors, especially strengths and weaknesses of competitor solutions. (further details in Skills Needed)

Develop & Maintain authoritative understanding of key industries applicable to the role (e.g. High Tech Manufacturing-HTM; Retail & Consumer Packaged Goods-RCG; Healthcare & Life Sciences-HLS; Financial Services Industries-FSI; Communications Media & Tech-CMT ) including key trends, challenges and innovations.

Ability to work cooperatively with clients, delivery & implementation teams, and partners to create technical success with Adobe solutions as well as define a path to value realization by using Adobe solutions.

Team:

You'll be joining a highly functioning US-based team with diverse perspectives and backgrounds. We take pride in our diversity and take responsibility for our own success and helping one other along the way. We acknowledge and celebrate one another's individual accomplishments, knowing these are innately part of our larger mission. We nurture a culture of empowerment, inclusiveness, curiosity, connectedness, collaboration, passion, innovation, creativity and fun.

Excellence:

We deliver excellence with technical solutions, competitive differentiation, industry expansion, awe-inspiring solutions and dedication to constant development and improvement. We fuel the growth of Adobe by expanding every deal and accelerating the acquisition of new customers. We fuel the success of Adobe by helping customers adopt our solutions, realize value and renew their partnership with us. Ability to help the SC team develop and present a strong Adobe "Point of View" as well as "Technical Case" are core to our success. Using your technical knowledge, business understand and sales experience you will lead a team of many contributors to present real technical understanding and value to the customer experience. Be prepared to speak to examples of significant wins proving this level of excellence and achievement.

Creative Position:

In the position you will offer our customers technical solutions to complex problems utilizing creative and generative AI technologies. Your role is both technical and creative - you must use all your experience, solutions and process that scale, while still understanding that creativity is core to Adobe's DNA, and the team's results must reflect that in the work delivered. How do we do this better, faster and more efficiently, but with inspiring creative flair? All while meeting the needs of the customer and the business.

Job Description:

The Core Solution Consultant primarily leads a pre-sales technical team that is focused on the development and implementation of complex products/applications/solutions with Digital Media (creative) technologies. Core SCs use in-depth product knowledge to provide technical expertise to sales staff and the customer through discovery, sales presentations, and product demonstrations. Core SCs assist the Sales in assessing solutions' ability to meet the customer needs, including the handoff of detailed product specifications to post-sales teams for the development and implementation of solution. This is a dynamic role that will allow the individual the freedom to tackle something new and exciting at each turn. Core SC activities span prioritized sales stages, across key opportunities, and engage with various account teams and surrounding resources. The Core SC must be able to easily integrate into many different environments and team cultures, and, ultimately, play the role that is best for the customer.This will vary across engagements based on customer journey, personas, relationships, etc.

* The Core SC will partner with the Adobe Account team aligned directly with the AE/NAM, to set the strategy, vision, and technical solution for Digital Media customer opportunities to maximize the customer benefits and establish a baseline for value realization.

* A Core SC drives the technical ecosystem to understand the customer's needs, match that to Adobe technology and communicate the value this solution will deliver to the customer.

* The Core SC will coordinate key deliverables and programmatic artifacts to ensure that the account reaches the sales goals and beyond, in coordination with the account team and specialist SCs (DX, DC, FF, Substance, Frame.io) when engaged by their Product Sales Specialists.

* The Core SC will provide tech risk analysis, updates, and consult on other structural updates to the larger team/ecosystem.

Skills needed:

* Self-initiative and desire to learn new technologies

* Excellent presentation skills, including storytelling and audience engagement. Must be able to pivot overview/presentation, within reason, to drive greatest value for customer. * Regular cadence with Account team to derive account strategy and info

* Strong collaboration skills and a deep understanding of the sales process

* Strong executive presence

* Account/activity prioritization skills, driving largest impact and outcomes.

* Drive discovery with both the client and Adobe team including whiteboarding and ideation.

* Domain Knowledge:

o Demonstrated knowledge of the creative industry and its best practices.

o Demonstrated knowledge of marketing systems and their applications in business.

* Technical Skills

o Understanding of Creative Cloud such as libraries, Photoshop, Illustrator, Stock, 3D, Frame, InDesign Acrobat and Express

o Demonstrated knowledge of Creative Cloud Tools: e.g. PS, Illustrator, ID, Express, Photoshop, Frame.io

o Understanding and experience in low-code environments such as Power Automate, Workfront Fusion and/or Zapier helpful. o API knowledge desired

o Understanding of Adobe's mobile and web applications (Fresco, Photoshop, Illustrator, Acrobat)

o Functional knowledge of MS apps across O365

Anticipated Activities

o Workflow design discussions

o Marketing events

o Developing partner relationships

* Ability to coordinate with an extended team of business, technical, and process experts.

* Must be able to build and deliver presentations, demo, and other documentation at the "C" level

* Project confidence and competence.

* Experience in problem resolution and critical thinking

* Self-managed, responsive, and dedicated to customer support