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Corporate Back Order Analyst - Fenton, MO

Fabick CAT
United States, Missouri, Fenton
Jan 16, 2026
Back Corporate Back Order Analyst #3774 Fenton, Missouri, United States Apply X Facebook LinkedIn Email Copy Shift 1st Job Description Company Overview: Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com Why Work For Us! At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package. Job Summary: This position is responsible to ensure we meet the customers parts need by date. They will utilize both physical tracking and system investigation to determine order status and work with others, from various areas of the business, to keep appropriate priority and levels of urgency on these orders. Primary Responsibilities: Economically source parts, communicate orders that miss need by dates, update DBS estimated shipping dates, and respond to requests from parts and service departments. Manage problematic orders and coordinate with Caterpillar supply chain personnel to improve estimated shipping dates. Escalate machine down orders, process direct ship orders and hot shot orders as requested. Proactively engage with caterpillar on policy changes and best practices. Identify gaps in the backorder process, participate in backorder training and perform other task as requested. Requirements Qualifications: High School diploma/GED required 2 years of purchasing or logistics experience preferred Strong customer service skills with a strong sense of urgency and follow up required. Excellent written and oral communication skills. Proficiency in Microsoft Word, Excel and other business software applications is required. Individual should possess strong analytical, quantitative and qualitative skills with emphasis in data presentation using tables, matrix, excel or charts Strong analytical problem-solving skills, with a common sense and practical solutions orientation are required Must be able to multitask and be tolerable of many interruptions throughout the workday Ability to read, talk, write and hear Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds. Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.