We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results

Senior Service Designer

UST
United States, California, San Jose
Nov 28, 2025
Role description

Role Proficiency:

Work under continuous guidance and understand basic hardware components BIOS significance coding and scripting languages used in the system.

Outcomes:



  1. Learn hardware technologies system domain individually and participate in on the job trainings as recommended by projectaccount
  2. Apply learning's in execution development and solutions to perform debug isolation and testing as per directions
  3. Perform component selection isolation RCA in the event of failure
  4. Always adhere to the latest versions of feature document source code binaries w.r.t. testing development and debugging
  5. Perform component level and system level testing as per system functionalities
  6. Adhere to project timelines and communicate effectively over emails and conversations
  7. Flexible and adaptable with the changing varied working environments shifts and extended working hours
  8. Thorough understanding of tools and applications used in the process



Measures of Outcomes:



  1. Completion of all mandatory trainings
  2. Adherence to testing methodologies and compliance process
  3. Adherence to project schedule and timelines
  4. Quick turnaround on defect filing tracking and close follow-up and tests based on project SLA
  5. Isolation debugging RCA time taken as per project KPIs



Outputs Expected:

Requirement:



  1. Understand the hardware requirements and design a process for smart execution or debug


Debug:



  1. Code issues
    fixes
    debug
    isolation and root cause analysis.


Develop:



  1. Design the hardware automation and debug. Prepare instruction on test cases for automation
    debug routing with guidance


Test:



  1. Analysis and testing of hardware
    validate the specification or feature
    and document the analysis and test results


Document:



  1. Create documentation for one's own work
    analysis performed
    bring up diagnostics
    BKM and test results


Status Reporting:



  1. Report status of tasks assigned; comply with project related reporting standards and processes


Release:



  1. Adhere to release management process for test/debug execution
    milestones
    ETA and test reports


Compliance:



  1. Adhere to lab trainings
    protocols
    coding standards
    test system setups
    test compliance and ESD


Manage knowledge:



  1. Consume project related documents
    source code and specifications



Skill Examples:



  1. Able to perform code walkthrough and understand the modules library and structure
  2. Capability of explaining and communicating the code debug process BKMs to the mentors/leads
  3. Ability to develop new automation capabilities including Test Case Automation or Debug capabilities
  4. Capacity to troubleshoot boards/system and evaluate test results against system specifications
  5. Ability to understand the required rework/HW for Automation environment
  6. Able to support/debug system integration and triage to specific component causing the issue
  7. Ability to manage and guarantee high levels of cohesion and quality
  8. Able to work in a team environment
  9. Good written and verbal communication abilities
  10. Excellent aptitude analytical and problem-solving skills
  11. Proactively ask for and offer help



Knowledge Examples:



  • Knowledge in Hardware Engineering with strong skills in C C++ Python and relevant languages

    1. Strong Knowledge on Automation Programming or Strong knowledge on Debugging techniques and methodologies
    2. Comprehension of hardware design for automation purpose
    3. Knowledge in microcontroller/processors 8/16/32 DSP/SoC based hardware architectures
    4. Knowledge in protocols interfaces I2C SPI UART USB Display PCIe Type-C Wi-Fi BT
    5. Familiar with debugging tools like Function Generator Protocol analyser Oscilloscope Putty Tera term and Emulators
    6. Awareness of hardware development lifecycle and product development lifecycle
    7. Knowledge in Agile methods for development debug testing implementation and execution
    8. Knowledge in electronic testing methodology and standards
    9. Must be proficient with MS Office and Visio
    10. Understanding of automation framework or system debug lifecycle



    Additional Comments:

    Role Proficiency: Work under continuous guidance and understand basic hardware components BIOS significance coding and scripting languages used in the system. Outcomes: Learn hardware technologies system domain individually and participate in on the job trainings as recommended by projectaccount Apply learning's in execution development and solutions to perform debug isolation and testing as per directions Perform component selection isolation RCA in the event of failure Always adhere to the latest versions of feature document source code binaries w.r.t. testing development and debugging Perform component level and system level testing as per system functionalities Adhere to project timelines and communicate effectively over emails and conversations Flexible and adaptable with the changing varied working environments shifts and extended working hours Thorough understanding of tools and applications used in the process Measures of Outcomes: Completion of all mandatory trainings Adherence to testing methodologies and compliance process Adherence to project schedule and timelines Quick turnaround on defect filing tracking and close follow-up and tests based on project SLA Isolation debugging RCA time taken as per project KPIs Outputs Expected: Requirement: Understand the hardware requirements and design a process for smart execution or debug Debug: Code issues fixes debug isolation and root cause analysis. Develop: Design the hardware automation and debug. Prepare instruction on test cases for automation debug routing with guidance Test: Analysis and testing of hardware validate the specification or feature and document the analysis and test results Document: Create documentation for one's own work analysis performed bring up diagnostics BKM and test results Status Reporting: Report status of tasks assigned; comply with project related reporting standards and processes Release: Adhere to release management process for test/debug execution milestones ETA and test reports Compliance: Adhere to lab trainings protocols coding standards test system setups test compliance and ESD Manage knowledge: Consume project related documents source code and specifications Skill Examples: Able to perform code walkthrough and understand the modules library and structure Capability of explaining and communicating the code debug process BKMs to the mentors/leads Ability to develop new automation capabilities including Test Case Automation or Debug capabilities Capacity to troubleshoot boards/system and evaluate test results against system specifications Ability to understand the required rework/HW for Automation environment Able to support/debug system integration and triage to specific component causing the issue Ability to manage and guarantee high levels of cohesion and quality Able to work in a team environment Good written and verbal communication abilities Excellent aptitude analytical and problem-solving skills Proactively ask for and offer help




Skills

Bios,Hardware,Test Development

Applied = 0

(web-df9ddb7dc-vp9p8)