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Clinical Coordinator - Post Acute and Population Health

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Naperville
Nov 21, 2025

Hourly Pay Range:

$42.54 - $65.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Position: Clinical Coordinator - Post Acute and Population Health
  • Location: Edward Hospital - Naperville
  • Full-Time, 40 hours/week
  • Hours: 8am - 4:30pm, Monday-Friday with rotating weekends and holidays
  • Required Travel: May cover at Elmhurst Hospital remotely as needed as lead

What you will do:

  • Ensures the Delivery of High-Quality Care Management Services
  • Establishes and maintains care standards that align with community practices and professional guidelines.
  • Collaborate with other departments, including physicians, care coordination teams, and ancillary services, to coordinate patient care and enhance the patient experience.
  • Oversee the accurate and comprehensive documentation of patient assessments, care plans, and interventions within the electronic health record system.
  • Ensure strict adherence to all state and federal regulations, as well as policies and procedures, within the unit.
  • Oversee the delivery of patient-centered care within the unit. Collaborate with healthcare providers to develop and implement care plans, address patient inquiries, and resolve concerns promptly.
  • Provide clinical guidance and leadership to staff within the unit. Ensure compliance with established clinical protocols, safety standards, and the delivery of high-quality care.
  • Supports Staff Development and Professional Growth
  • Fosters the clinical competence of staff through targeted development initiatives.
  • Serves as an on-site resource for clinical team members, offering guidance on clinical issues and problem resolution.
  • Implements changes to personnel, processes, and procedures to meet organizational and departmental objectives.
  • Provides input to the Manager, Post-Acute Services and Population Health, for interim and annual performance evaluations, focusing on clinical competence and observed performance.
  • Collaborates with the Manager, Post-Acute Services and Population Health, and staff preceptors to support the orientation process for new staff.
  • Continuously evaluates staff performance, offering constructive feedback to enhance clinical outcomes.
  • Supervise, mentor, and support staff. Holds staff accountable for adhering to national care management standards of practice.
  • Facilitate ongoing education and training for staff to enhance their clinical skills and knowledge.
  • Stay updated on the latest developments in healthcare and clinical practices. Lead quality improvement initiatives within the unit. Participate in audits and compliance efforts, identify areas for enhancement, and implement corrective actions to improve patient outcomes.
  • Provides Leadership to Ensure Operational Effectiveness
  • Regularly meets with the Manager, Post-Acute Services and Population Health to discuss concerns and formulate resolutions.
  • Recommends strategies for improving workflow efficiency and clinical performance.
  • Collaborates with the manager to implement staffing schedules and daily assignments that align with patient care needs and budget constraints.
  • Monitors staff attendance and manages PLAWA and paid time off (PTO) in compliance with organizational policies.
  • Assigns patients to nursing and social work case managers to ensure continuity of care within the integrated model of care management services (dyad approach).
  • Efficiently manage unit resources, including staffing, supplies, equipment, and budget allocation.
  • Monitor and control expenses while maintaining high care standards.

What you will need:

  • Bachelor's Degree Required, master's degree Preferred
  • Holds an active unencumbered license to practice in their discipline of Nursing, Rehab, or other related clinical discipline
  • Clinical certification, such as case management certification, is preferred
  • Basic Life Support for Healthcare providers (AHA)
  • Experience: Minimum 3 years of quality management/care coordination/health care experience
  • Clinical background including nursing, social work, or another clinically-related healthcare field or similar advanced degree.

Benefits:

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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