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Customer Service Technician / Finance / Customer Service #9007

City of Cape Coral
$41,329.60 - $64,708.80 Annually
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, long term disability, retirement plan, pension
United States, Florida, Cape Coral
Oct 15, 2025

GENERAL STATEMENT OF JOB

SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: Yes
About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.

Perks and Benefits
  • Free city-paid employee health coverage, additional for spouse or family
  • City Employee Health & Wellness Center for healthcare services
  • 5 weeks Paid Time Off (sick & vacation)
  • 11 paid holidays
  • Pension plan
  • City-paid life and long-term disability insurance
  • Optional Vision and Dental Plans
  • Tuition reimbursement
  • Gym membership reimbursement
  • And much more!
Qualifications
Education and Experience
  • High school diploma/GED.
  • Two (2) years of clerical and customer service experience.
Key Responsibilities
  • Performs diversified office support and administrative functions requiring specialized customer service financial knowledge.
  • Office support functions performed at this level are moderate to complex in nature, requiring the coordination of several specific tasks while maintaining a high degree of accuracy in processing information.
  • Researches and provides verification of information requests from department field personnel, including memos, logs, and other records.
  • Processes daily accounting tasks, i.e., calculating bills, receiving payments, and issuing receipts.
  • Performs other related duties.

Please review the full job description by clicking on the link below. To apply for this position, click on the "Apply" button located in the top right corner of the job description window.

Customer Service Technician Job Description

An Equal Opportunity Employer and Drugfree Workplace

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