Operations Team Assistant

The Operations Team Assistant will provide administrative support to the Legal and Operations departments at Continental Properties while participating in a wide variety of activities associated with our communities. The position will play a key role in technology implementations and supporting efforts to streamline processes to meet our growing portfolio needs. The Operations Team Assistant plays a vital role in the effectiveness of the department while supporting team members in a variety of tasks related to organization and communication. This position reports directly to the Director of Operational Excellence.

This position has historically been a catalyst for growth allowing team members to gain valuable insight across the operations department and Continental as a whole to prepare for a variety of opportunities company wide. You thrive in fast-paced environments, adapting quickly and learning on the fly. You take the initiative, stay focused on what moves the business forward, and use ingenuity to drive results. You own your results with accountability and an openness to feedback, embracing every experience as an opportunity to grow. You relish the opportunity to lead from where you are by influencing others, building connections, and turning insight into impact.

We are embracing a hybrid work environment, and you can work both in the office and remotely. Our home office is located in Menomonee Falls, WI. #LI-Hybrid

Essential Responsibilities:

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  Perform general administrative tasks including mailings and deliveries, deliverable and presentation preparation, email correspondence, printing, coordinating meetings, and organizing closing books

  
  
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  Organize, prepare, and submit expense reports

  
  
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  Book travel for members of each department, including onsite team members as needed

  
  
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  Provide customer service to onsite residents, including resident complaint calls and lease up inquiries

  
  
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  Manage and review community tracking activities (business license and permits, month end process, employee housing, etc.) for completeness and perform regular follow up

  
  
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  Assist with reporting of community data

  
  

Skills for Success:

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  Bachelor's degree or equivalent experience required.

  
  
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  Proficiency with Microsoft Office Suite

  
  
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  Openness to leveraging AI tools to support your work

  
  

Why You'll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

• Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
  
  
• Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
  
  
• Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and half-days on Fridays during designated months.
  
  
• Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
  
  
• Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
  
  
• Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements.
  
  
• Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
• Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
  
  

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.

We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Salary Range: $45,000 - $60,000