Assistant Manager Photo License Centers

Position: Assistant Photo License Center Manager

Department: Business Services

Reports to: Photo License Center Manager

Status: Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

Assists with the management of all current and future photo license centers across Goodwill Keystone Area (GKA). Coordinates with all appropriate staff to ensure contract compliance for all Unique Source Products & Services contracts. Performs as a member of the crew and takes corrective action as appropriate to ensure contract performance. Acts as the liaison between GKA, Photo Centers, and Unique Source.

Duties and Responsibilities

• Assists with recruiting, hiring, orientation, ensures training, disciplines and terminates license technicians adhering to all GKA and Unique Source policies and procedures. Recognizes and acknowledges positive performance of employees.
• Assists with scheduling employee hours to fulfill contract specifications and quality requirements within budgeted labor hours and to facilitate achievement of ratios of disabled labor hours necessary to retain the contract. Maintains all time and attendance records and schedules vacation leave while ensuring adequate coverage.
• Serves as lead point of contact for designated sites; ensures that coverage occurs at those sites.
• Performs as a crew member as needed.
• Attends required training and fulfills the requirements as stated by Unique Source.
• Works with all appropriate staff to ensure full compliance on all Unique Source contracts, specifically maintaining documentation to Unique Source standards.
• Participates in project, department and agency meetings as required.
• Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Director of Business Services.

Positions Supervised

Floating License Technician - Photo ID

License Technician - Photo ID

Education and Experience

• Two (2) years of post-secondary education or specialized post high school education required.
• Two (2) to four (4) years of recent work experience in directing cleaning type operations in a supervisor capacity; or any combination of education and experience.

Skills/Abilities/Qualifications

• Must pass a security clearance and be free of prior convictions.
• Must maintain a cell phone and be accessible to employees as necessary.
• Must possess good communication skills.
• Ability to work under minimal supervision.
• Ability to work beyond normal schedule to ensure contract compliance.
• Must possess a valid driver's license and reliable vehicle or reliable transportation.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.