ITSM Developer

Are you an ITSM Developer looking to join one of the top companies in the Aerospace and Defence industry?

Are you looking to further your career and grow?

Do you have experience in software development, programming languages such as JavaScript, Python, or Java?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work Remotely with our client in Orlando, FL. Interested?

Here's what you'd do:

• The ServiceNow IT Service Management Software Engineer is a junior position responsible for assisting in the design, development, and maintenance of software solutions to support IT Service Management (ITSM) processes and procedures within the organisation.
• Assist in the design, development, and testing of software solutions to support ITSM processes, including incident, problem, change, and service request management.
• Assist in configuring and customising ServiceNow to support ITSM processes, including creating custom tables, fields, and forms.
• Develop and maintain scripts, workflows, and business rules to support ITSM process automation and data processing under the guidance of senior engineers.
• Assist in integrating ServiceNow with other systems and tools, including APIs, web services, and data imports.
• Troubleshoot and resolve technical issues with ServiceNow and ITSM software solutions with the guidance of senior engineers.
• Collaborate with stakeholders to gather requirements and design software solutions that meet business needs.
• Develop and maintain technical documentation for software solutions, including design documents, test plans, and implementation guides.
• Stay up to date with new features and best practices in ServiceNow and ITSM software development.
• Plans, conducts, and coordinates software development activities.
• Designs, develops, documents, tests, and debugs software that incorporates logical and mathematical solutions to business/mission problems or questions in a computer language, enabling solutions through data processing equipment.
• Applies the appropriate standards, processes, procedures, and tools throughout the development life cycle.
• Applies knowledge of computer hardware and software, subject matter to be programmed in business/mission applications, information processing techniques used, and information gathered from system users to develop software.
• Corrects program errors, prepares operating instructions, compiles documentation of program development, and analyses system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.
• Ensures software standards are met.

Here's what you'll get:

Pay: $71.42 /hr.

Hours: 40 hrs/Week.

Length: Contract (12 months).

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies attract and retain top talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customise visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver comprehensive staffing solutions, including contingent staffing, direct placement, executive search, and workforce services, worldwide.

• Bachelor's Degree with 2 years of experience.
• Minimum 2 years of experience in software development, programming languages such as JavaScript, Python, or Java.
• Minimum 2 years of experience in ServiceNow configuration, customisation, and development.
• Minimum 2 years of experience in Agile development methodologies and version control systems (Git).

• Master's Degree.
• Good technical background in software development, ServiceNow configuration and customisation, and ITSM best practices.
• Good understanding of ServiceNow ITSM processes, including incident, problem, change, and service request management.
• Excellent technical skills, including ServiceNow scripting (Business Rules, Client Scripts), ServiceNow configuration (tables, fields, forms).
• API design and development, Data integration and import/export.
• ServiceNow certifications (Developer, Administrator, or ITSM).
• Experience with cloud-based technologies and SaaS platforms.
• Knowledge of ITSM industry trends and best practices.
• Experience with testing and validation frameworks.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines.
• Good understanding of data security and compliance requirements.
• Experience with ServiceNow Now Assist.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Under the International Traffic in Arms Regulations (ITAR), all employees assigned to this client must provide documentation verifying their status as a 'U.S. Person', as defined in ITAR clause 120.15. A U.S. Person is a protected individual under the anti-discrimination provisions of U.S. immigration laws.