Admissions Workflow Analyst - Remote

Lubbock

42527BR

TTU Online SEP

Position Description

Provides excellent signature service experience to applicants and admitted students to TTU Online to drive strategic enrollment growth. Oversees the end-to-end management of back-end documentation for incoming TTU Online students, ensuring seamless processing with accuracy, efficiency, and timeliness. Lead in expediting admissions decisions and enabling students to enroll in classes smoothly, prioritizing an outstanding student experience at every stage. Title reserved for the use of TTU Online.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Moving New and Returning TTU Online prospective applicants through the backend workflow processes including National Student Clearing House Check, Updating Checklist, Issuing Fast Track Admissions Decisions. 40%
• Processing all documents incoming transcripts ensuring they are in Salesforce and Xtender. Ready for TTU Online TEO Review. 40%
• Partner with Lead Workflow Specialist for any additional processing needs to complete student applications. 20%

Knowledge, Skills, and Abilities

• Must demonstrate working knowledge of Microsoft Office Suite. Ability to learn and utilize customer relationship software, Salesforce. Demonstrate working knowledge of admissions policies and procedures, and proficient use of admissions and recruitment technology. Excellent time management, organization, critical thinking, and efficiency skills. Ability to prioritize in a fast paced environment. Fast paced workflow experience where accuracy is required.
• Working knowledge of higher education recruitment and admissions.

Required Qualifications

Bachelor's degree plus one year related experience; OR a combination of education and/or related experience to equal 5 years.

Preferred Qualifications

• Experience in admissions desirable. Bilingual in Spanish/English preferred. Customer service experience. Must be able to be approved as a driver for state fleet vehicles.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Job Family

Academic & Student Services

Job Sub Family

Admissions & Recruitment

Annualized Pay Range

$34,100 - $44,300 - $54,600

Hourly Pay Range

$16.39 - $21.30 - $26.25

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

Travel Required

Up to 50%

Shift

Day

Grant Funded?

No

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.