Resource Specialist

United States, Florida, Jacksonville

13141 City Station Drive (Show on map)

Oct 02, 2025

Position Title: Resource Specialist

Work Location: Remote, FL Region B

Duration: 3 months with intent to convert

Work Schedule: 8-5 Mon-Fri

Position Summary:

Walk me through the day to day responsibilities of this the role and a description of the project (Outside of Workday JD):

This position will be field based and will provide care management to assist with coordination of care, including assessing for health care needs, referring to health plan providers, providing education on benefits/expanded benefits, and provide community resources to address social determinants of health needs. The caseload is 100 members. This position will document in an electronic health record and will be required to document outreach notes, complete assessments, and complete a care plan on each member.

Describe the performance expectations/metrics for this individual and their team:

Compliance with care management policies/procedures including outreach and documentation expectations.
Individuals will be audited on a monthly basis to ensure charts are in compliance.

Required Skills/Experience:		Preferred Skills/ Experience:
1.	Pediatric case management experience	1.	Health plan experience
2.	Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.	2.	Foster care and/or adoption experience
3.		3.
Education Requirement:	Bachelor's Degree	Education Preferred:
Software Skills Required:	Microsoft Office- Outlook, Word, and Excel
Required Certifications:		Required Testing:

Position is offered by a no fee agency.