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Supervisor, Dietary & Food Services

Melrose Wakefield Hospital
vision insurance, tuition reimbursement, 403(b), retirement plan
United States, Massachusetts, Melrose
585 Lebanon Street (Show on map)
Sep 15, 2025
Melrose/Wakefield Hospital is Looking for a Supervisor of Dietary & Food Services. Apply Today And Learn More!

Melrose/Wakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years. With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center and over 20 locations and 50 specialties, Melrose/Wakefield Hospital offers many opportunities to grow your career.

If you are passionate about providing care in your local community, come join our team!

What We Offer:

  • Competitive salaries

  • Medical, dental, vision insurance that start on day one

  • 403(b) retirement plan with company match

  • Generous earned time benefits

  • Tuition reimbursement

  • Free on-campus parking

Location: Melrose/Wakefield Hospital - 585 Lebanon Street - Melrose, MA

Hours: 40 Hours - 1st and 2nd Shift: Monday, Tuesday, Wednesday, Thursday and Saturday

Job Overview

This position is responsible for the preparation, cooking and presentation of all foods for patient and consumer consumption. Responsible for the sanitation of all applicable production and storage areas. Responsible for direct supervision of all kitchen staff, cash handling and opening and closing of the department. Supervises and implements work standards, sanitation and personal hygiene requirements in accordance with local, state, and federal regulations.

Preferred Qualifications

1. Associate's Degree or Bachelor's Degree.

2. Three (3) years' food service experience in a health care facility with demonstrated leadership ability.

3. ServSafe certification.

4. Allergy Awareness certification.

Duties and Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Opens and closes kitchen, prepares the posted amounts of food following standardized recipes and following Hazard Analysis Critical Control Point (HACCP) guide lines and presenting and portioning them in an appealing and cost-effective manner.

2. Reviews menus and prepares tallied amounts adjusting when necessary and completes sanitation assignments.

3. Responds to issues concerning spoiled, unattractive or unpalatable food in cafe and or on patient line. 4. Ensures that all food supplies meet acceptable standard when delivered.

5. Monitors area for safe equipment and reports any unsafe conditions to leadership.

6. Prepares, cooks and delivers function items when needed.

7. Receives product from vendors following proper safety guidelines, stores items following HACCP standards and completes inventory.

8. Ensures proper storage of frozen and refrigerated food items, including labeling dating and marking of all prepared items according to department and HACCP standards.

9. Practices, and ensures compliance with accepted HACCP food production and food handling principles.

10. Ensures completion of cooking, cooling and raw food temp charts on daily basis.

11. Supervises the proper set up, service, and clean-up of meals for patients, cafe, and catering.

12. Monitors, evaluates, and instructs staff in adherence to departmental policies and procedures.

13. Inspects kitchen and cafeteria facilities and equipment on an ongoing basis for adherence to sanitation and safety standards.

14. Participates in the development and implementation of policies and procedures, initiates disciplinary action when appropriate.

15. Orders items as needed and assures that such products meet quality standards and are properly stored and rotated.

16. Ensures completion of daily duties by production staff.

17. Conducts in-service and orientation programs for staff as assigned.

18. Understands the dietary software program for inpatients and can troubleshoot issues as they arise.

About Melrose/Wakefield Hospital

Melrose/Wakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. MelroseWakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians.

Core to our values, Melrose/Wakefield Hospital's commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.

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