Clerk 2 (Local Government) - Wayne County Area Agency on Aging

Are you a friendly person with great organizational skills and a desire to help others? The Wayne County Human Services, Transportation Department wants to hear from you! As our newest Clerk 2, you will enjoy a professional career helping people access the safe, reliable, comfortable, and courteous transportation services they need. Apply and experience the satisfaction of public service today!

In this vital position, you will be one of the first individuals that our community members will interact with when they seek our agency's services. Our team will rely on you to provide a positive impression on behalf of Wayne County Human Services, Transportation Department. Your responsibilities will involve helping new consumers sign up for services, helping existing consumers effectively use services, and completing tasks both independently and as assigned by the team (Director, Operations Manager). You will utilize a computer, telephone, and tablet to dispatch drivers and vehicles, answer calls, schedule trips, appropriately rout calls, and maintain electronic and written records. Developing and applying a good operational understanding of the Wayne County Transportation System is key for success in this role. Apply now for the chance to achieve a clerical career that can positively impact the lives of others in our community!

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 37.5 hours per week, and the schedule will vary between 4:00 AM and 9:00 PM, Monday - Saturday, with a 30-minute lunch. Employee may have irregular hours, including evenings, weekends and holidays.
• May have overnight travel or out of County travel for meetings or training.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges and abilities.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a medical examination and drug screening.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.