Principal Product Manager, Airborne Software

ROLE DESCRIPTION SUMMARY

As a Principal Product Manager of Airborne Software, you will help lead the definition, architectural vision, and implementation of Intelsat's core software platform for inflight connectivity and entertainment - the "iOS" of our technology stack.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Maintain business ownership over the platform enablement software that delivers inflight connectivity and other services to Commercial Aviation customers.
• Act within an Agile framework to own key elements of market-driven, outcome-based product roadmap that aligns with Intelsat's strategic vision.
• Collaborate closely with in internal stakeholders to define requirements, provide subject matter expertise, and shape both end-user capabilities and technical design.
• Lead Intelsat's engagement with external stakeholders, especially in your capacity as a subject matter expert and roadmap owner for key products and value streams.

COMPETENCIES

• Excellent verbal and written communication skills with the ability to engage, influence, and inspire internal and external stakeholders, up through executive leadership.
• Demonstrated experience with end-to-end product roadmap ownership and delivery.
• An intuitive grasp of customer needs in relevant verticals (airlines, telecom, mobile applications, web, etc.)
• Ability to consistently support hypotheses and recommendations with data, especially from end-users and end-user stakeholders.
• Demonstrated ability or experience with defining requirements in structured frameworks
• Ability to own cross-functional initiatives from conception to execution, leading stakeholder groups and Agile teams.

QUALIFICATIONS & EXPERIENCE

• Four-year college degree in business, economics, or a related field.
• 5+ years Product Management or related experience, 8+ years experience building and/or managing platform software architecture (core operating systems, enablement architecture, etc.)
• Ability to design systems that can scale efficiently to handle increasing loads and ensure high availability. This involves understanding load balancing, distributed systems, and redundancy strategies.
• Experience in ensuring that the platform can integrate smoothly with various applications and external systems. This requires familiarity with APIs, middleware, and other integration technologies.
• Skills in optimizing the performance of the platform to ensure fast and efficient operation. This includes monitoring system performance, identifying bottlenecks, and implementing improvements.
• Exposure (academic or experiential) to software development / product management tactics such as Behavior Driven Development, Test Driven Development and Product Needs Analysis.
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee). (remove if not applicable)

OTHER KEY REQUIREMENTS / COMMENTS

• Graduate degree in engineering or a related field.
• Experience or exposure to airline industry, especially Inflight Connectivity and Entertainment (IFEC) adjacencies.
• Experience within eCommerce, front- and back-end applications, telecommunications, or software development with a focus on the end customer.
• Formal training or certifications in Lean Product Management and/or Agile practices, such as SAFe for Teams or Leading SAFe.