Digital Product Manager

Morgan, Lewis & Bockius LLP, a leading global law firm with offices in major commercial, legal, and governmental hubs worldwide, is seeking a Digital Product Manager. Reporting to the Director of Digital Operations and Design, the Digital Product Manager will interface with project sponsors to ensure exceptional client service for our project stakeholders while furthering the business objectives of the firm.
The Digital Product Manager oversees a portfolio of digital products that support various practice groups, ensuring they deliver meaningful user experiences, enable efficient legal workflows, and drive continuous improvement. Guided by a people-centric management philosophy, this role shapes the product vision, mentors a team of product professionals, and collaborates cross-functionally to fulfill the firm's strategic objectives.

This position may reside in either our Boston, New York City, Philadelphia, Washington DC office and offers a hybrid in-office/remote working schedule.

Responsibilities include:

Team Leadership & Development: Directly supervises a team of product analysts.

• Recruit, coach, and develop product analysts and other product team individual contributors, helping them grow professionally while fostering a collaborative, high-performance culture.

• Encourage open communication and goal alignment, empowering team members to take ownership of their work and innovate.

• Ensure team members have clear goals and have opportunities for professional development.

• Uphold the firm's policies and procedures in all aspects of performance.

Product Strategy & Planning

• Collaborate with senior leadership, practice group stakeholders, and technical teams to shape and maintain a strategic roadmap for the firm's digital product portfolio.

• Integrate user research, competitive insights, and data analytics to identify product opportunities and prioritize initiatives that deliver maximum value.

Product Delivery & Execution

• Oversee multiple projects from concept to release, ensuring cross-functional alignment in user research, backlog prioritization, and sprint planning.

• Serve as an escalation point for major product decisions, technical constraints, or timeline adjustments, balancing immediate demands with long-term product vision.

Stakeholder Collaboration & Communication

• Facilitate regular feedback sessions with attorneys, paralegals, and other internal clients, ensuring product initiatives address real-world needs.

• Communicate product updates, milestones, and KPIs effectively to senior leadership and other stakeholders, building a transparent and user-focused product culture.

Operational Excellence & Continuous Improvement

• Drive process improvements in product planning, requirement gathering, and release cycles to enhance efficiency and quality.

• Champion metrics-driven decision-making; track product performance against KPIs and identify areas for optimization.

User-Centric Rollout & Adoption

• Oversee the launch of new features and enhancements, ensuring comprehensive transition plans, help documentation, and user-success materials are in place.

• Advocate for continuous user testing, feedback loops, and iterative improvements to sustain high levels of adoption and satisfaction.

Marketing & Positioning

• Partner with internal communications or marketing functions to develop user-focused messaging and campaigns that articulate product value.

• Ensure product branding aligns with the firm's standards and resonates with practice groups' needs and client expectations.

Resource & Budget Management

• Manage budget allocations for product initiatives, coordinating with finance and senior leadership to justify spending and track ROI.

• Negotiate and manage vendor relationships, if necessary, to support product delivery and user engagement.

Experience and qualifications:

• Bachelor's degree (B.A.) in business, finance, technology, design, or a related field; an advanced degree is a plus.

• 3+ years of experience in digital product management or a related function, preferably with exposure to user research, product strategy, and agile methodologies.

• Demonstrated leadership experience, whether formal or informal.

• Familiarity with web-based project management or product management tools (e.g., Asana, JIRA) required.

• Strategic Mindset: Able to synthesize complex data and user feedback into clear product visions that align with firm objectives.

• People-First Leadership: Emphasize coaching, growth, and collaboration in developing team members.

• Communication & Collaboration: Excellent written and verbal skills; adept at bridging technical and nontechnical stakeholders to achieve consensus.

• Analytical Thinking: Proficient with product analytics and capable of turning data insights into actionable product opportunities.

• Adaptability & Problem-Solving: Demonstrated ability to thrive in a fast-paced, dynamic environment; comfortable making decisions amidst ambiguity.

• Agile & Project Management Knowledge: Understanding of agile product development cycles, sprint planning, backlog grooming, and release management.

• Customer Service Orientation: Maintains a strong focus on serving internal and external stakeholders effectively, balancing immediate needs with strategic long-term goals.

• Advanced proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint, etc.).

• Familiar with web development technologies, such SharePoint and HTML.

#LI-Hybrid

For positions in New York, NY, the salary range for this job posting is: $124,200.00- $198,600.00

For positions in Boston, MA, Philadelphia, PA, and Washington, DC, the salary range for this job posting is: $114,200.00- $182,750.00

The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates

Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com

If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.