New 
Sr. Sales Operations Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Aug 21, 2025 | |
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OverviewMicrosoft Advertising (MSA) empowers the world's largest advertisers to reach their full potential through omni-channel, multi-format, global platforms. At the forefront of a transformative shift in digital marketing, MSA is pioneering AI-powered experiences that are conversational, personalized, and agentic - enabling brands to connect with audiences through intelligent agents, predictive design, and natural language interfaces.We are seeking a Sr. Sales Operations Manager to lead the design and execution of MSA's Sales Planning engine, with a dedicated focus on our rapidly evolving SMB motion. As a key member of the Sales Planning Center of Excellence (CoE), you will architect scalable, data-driven workflows that optimize quota methodologies, segmentation models, and coverage designs. You will translate complex planning requirements into repeatable processes that drive clarity, accountability, and business growth. This is a unique opportunity to lead during a time of reinvention, where your systems thinking, cross-functional collaboration, and operational expertise will shape how Microsoft Advertising scales in a dynamic market - delivering solutions that improve efficiency, enhance decision-making, and empower teams globally.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDevelop and maintain deep knowledge of the Microsoft Advertising ecosystem, including business strategy, sales motions, and supporting systems, tools, data architecture, and operational processes.Translate strategic objectives into actionable segmentation, quota, and coverage solutions - partnering with Finance, Sales Leadership, and operations teams to ensure they are data-driven, scalable, and aligned with evolving priorities.Shape the development of standardized tools and design operational solutions that are scalable, supportable, compliant, and trusted by business partners.Lead the end-to-end cyclical sales planning process, managing timelines, deliverables, and stakeholder alignment to ensure seamless execution and high-quality outcomes.Design and implement workflows and frameworks that drive clarity, consistency, and governance across planning cycles, while maintaining flexibility needed for diverse markets.Apply AI and automation to streamline workflows, reduce manual effort, and deliver faster, more accurate outputs that enable the business to scale efficiently.Establish best practices for and engage with external partners in a compliant, collaborative manner to support Sales Planning processes.OtherEmbody our culture and values | |