Senior Supplier Relations Program Manager The Senior Supplier Relations Program Manager plays a crucial role in managing supplier performance and risk governance within Comerica's Supplier Performance Management team. This role is designed to bridge the gap between tactical execution and strategic oversight, balancing operational implementation with process improvement and risk compliance. The individual will drive business value through structured supplier engagements, performance measurement, issue resolution, and program-level optimization. Position Responsibilities:
- Support the execution of Comerica's risk and supplier performance management framework, ensuring adherence to governance policies and regulatory requirements.
- Drive structured supplier engagement by leading key business review meetings (QBRs), fostering transparent and action-oriented discussions with suppliers, and ensuring supplier interactions are meaningful, performance gaps are addressed, and relationships are continuously strengthened.
- Lead collaboration across internal partners (Third-Party Risk, Compliance, Legal, and Procurement) to promote supplier accountability and ensure supplier governance aligns with regulatory requirements.
- Assist in supplier risk assessments, compliance reporting, and control enforcement; Collaborate with Third-Party Risk, Compliance, Legal, and Procurement teams to ensure supplier governance aligns with regulatory expectations.
- Develop and manage supplier performance scorecards, dashboards, and key performance indicators (KPIs); Identify performance trends, flag potential risks, and recommend corrective actions based on data analysis
- Optimize internal tools and data management processes, contributing to the standardization and improvement of supplier performance workflows and reporting capabilities.
- Provide training and guidance to internal stakeholders and business partners to enhance adoption of supplier performance practices and promote continuous improvement.
- Support policy and procedure development related to supplier risk and performance and help align stakeholders around updates and regulatory expectations.
- This is a highly visible role requiring strong cross-functional leadership and the ability to influence outcomes across diverse stakeholder groups.
Position Qualifications:
- Bachelor's Degree from an accredited university
- 7-9 years of experience in Supplier management, risk governance, or procurement
- 3 years of experience in Supplier risk or compliance oversight
- 3 years of experience in data analytics performance tracking, or reporting
- Experience with supplier management systems is preferred
- Prior experience working with senior leadership for both company and suppliers
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - disability/veteran.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Aug 20, 2025