New 
Senior Manager, Retail Operations
 University of California - Riverside | |
$75,900 - $137,300
| |
 United States, California, Oakland | |
| 1111 Franklin Street (Show on map) | |
 Aug 20, 2025 | |
|
UC Riverside's Dining Services is recruiting for the Senior Manager of Retail Operations. The full salary range for the Senior Manager of Retail Operations is $75,900.00 - $137,300.00 annually. However, the expected pay scale for this position is up to $91,250.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.
Under the direction of the Director of Retail and Restaurants, the Senior Manager of Retail Operations provides strategic leadership and operational oversight for all day-to-day functions of the University's campus retail portfolio, including convenience stores, markets, coffee shops, concessions, and vending services, generating approximately $3.75 million in annual sales. The Senior Manager is responsible for developing and executing operational strategies that drive revenue growth, operational efficiency, and customer satisfaction across all retail units. Key responsibilities include, but are not limited to: Operational Leadership & Planning: Directing daily operations and ensuring consistent execution of service, merchandising, and brand standards across all retail outlets. Leading long- and short-term operational planning to align with departmental and institutional goals. Procurement & Vendor Management: Sourcing products, negotiating contracts, and cultivating strong vendor relationships to optimize product quality, value, and availability. Coordinating with suppliers to ensure timely delivery and compliance with contractual terms. Merchandising & Marketing: Developing merchandising plans, in-store promotions, and marketing initiatives to maximize sales, highlight seasonal or specialty products, and enhance the customer experience. Financial & Labor Management: Overseeing budgeting, forecasting, and cost control measures, including monitoring sales performance, managing labor costs, and analyzing financial reports to inform operational decisions. Inventory Control & Receiving: Implementing efficient inventory management practices to minimize waste, control shrinkage, and ensure accurate receiving processes. Maintaining optimal stock levels to meet demand while preserving operational efficiency. Program Development & Innovation: Supporting retail sales initiatives through product innovation, menu development, and enhanced retail experiences. Continuously evaluating market trends and customer feedback to evolve and expand retail offerings. Compliance & Quality Assurance: Ensuring all retail operations comply with food safety standards, health regulations, and institutional policies while maintaining the highest standards of cleanliness, presentation, and service. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. | |