Field Management - Key Account Manager, ESS

Requisition ID:897916
Store #:O00513 ESS Domestic Contract - Field US
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Oakley is part of EssilorLuxottica. Building on our legacy of innovative, market-leading optical technology, we manufacture and distribute high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories. Every day at Oakley is a chance to grow, go further and achieve more.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Key Account Manager is responsible for implementing and executing sales strategies for specified Key Account customers in their assigned area of responsibility. The Key Account Manager is responsible for Key Account customers with a central buying system and that also have doors operating across multiple regions. Typically, the Key Account Manager has a portfolio of clients with overall annual revenue of more than $2 million.

The Key Account Manager assists the ESS Director in building strong business relationships with Key Account customers and growing topline sales by building brand awareness, equities, and supporting brand standards.

MAJOR DUTIES AND RESPONSIBILITIES

• Supports the ESS Director with development of new businesses and management of prospective new Key Account customers by vetting, setting up and managing accounts
• Develops customer sales strategies by brand to achieve sales goals as established by the ESS Director.
• Develops and leads sales and product presentations during market weeks throughout the year with each KA customer; conducts business reviews with them at least once a month using company provided reports and tools.
• Responsible for meeting and exceeding weekly, monthly, quarterly, and annual goals (unit and $ sales) by meeting targets by account portfolio.
• Increases retail sales with customers by initiating and executing strategies utilizing trade marketing tools and outside marketing support.
• Implements and manages assortment/planogram by brand at the customer level and setups/reinforces weekly replenishment systems.
• Forecasts weekly sales and special projects to the ESS Director.
• Executes full cradle-to-grave order management for commercial ESS accounts
• Provides analysis of account sales, inventory, marketing initiatives and merchandising presentations.
• Provides recap of customer meetings with specific action items and follows up with all the required parties to ensure timely and satisfactory completion of tasks.
• Interfaces with Inventory Team on inventory needs and changes to customer assortments.
• Analyzes stock and open order report weekly and interfaces daily with sales operations team to ensure customer shipping dates and requirements are met.
• Builds and maintains strong working relationships and core competencies of the brand with key account customers.
• Coordinates needs with Marketing Team, inclusive of advertised images and POP needs for customers.

BASIC QUALIFICATIONS

• Bachelor's degree in business management or related discipline
• Experience managing brick-and-mortar and/or big box retail accounts
• Minimum 3 years of previous account management or sales experience
• Experienced in onsite account sales presentations
• Broad understanding of account sales management and good business judgment
• Strong communication skills with the ability to interact and negotiate effectively at all levels within the organization as well as with external customers
• Strong PC skills, including Excel, Word, PowerPoint, Teams and Outlook
• Forward thinking, self-starter able to meet deadlines and goals

PREFERRED QUALIFICATIONS

• Advanced degree in business management or related discipline
• Demonstrated track record of success in a similar role

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.