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Inside Sales - Customer Service

Argus Technical Services
$50-$70K Direct Hire
United States, Wisconsin, Neenah
Aug 20, 2025
$50-$70K Direct Hire
1st Shift Mon-Fri 8am-5pm
Neenah, WI
Job Category: Manufacturing
Job Details:
Key Responsibilities:




    • Serve as the primary point of contact for incoming sales inquiries from OEMs, dealers, and retail customers.
    • Provide knowledgeable and friendly technical support for all CMI-manufactured products.
    • Review purchase orders for accuracy and enter them into the company's MRP system.
    • Collaborate closely with our engineering and manufacturing teams to communicate customer requirements, timelines, and order details.
    • Assist with product selection, quoting, and order updates.
    • Represent CMI at trade shows and customer visits, as needed (light travel required).
    • Perform other duties as needed.




Qualifications:


  • High school diploma or GED equivalent.
  • Previous experience in marine sales, service, or manufacturing preferred.
  • Familiarity with Mercury Racing engines, high-performance marine propulsion, and tow sport boats is a strong plus.
  • Mechanical engineering background is highly desirable.
  • Hands-on experience in marine or muscle car engine building is a strong asset.
  • Background as a marine or muscle car mechanic is valuable.
  • Boat rigging experience or familiarity with rigging components is a plus.
  • Experience working as a boat dealership service technician or service manager is beneficial.
  • Excellent verbal and written communication skills; ability to explain technical products in a clear and helpful way.
  • Proficiency in Microsoft Office (Excel, Outlook, Word).
  • Ability to quickly learn CMI's product line and manufacturing capabilities.
  • Strong attention to detail and organizational skills.
  • Willingness to work on-site at our Neenah facility; this is not a remote position.

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