Senior Remote Operations Engineer

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

The Senior Remote Operations Engineer supports 24/7 Remote Operations of building Mechanical, Electrical, Plumbing (MEP) controls systems with reliable response and triage of the work orders to assist clients with control systems alarms, comfort calls, scheduling, and trend analysis. This role also enables the broader Technical Services team with Building Automation Systems focused support to identify optimization opportunities, as well as troubleshooting and serving as an advanced technical reference to Remote Operations Controls team. As a Senior member of the team you will also assist in Remote Operations improvement and provide advanced technical support on complex projects.

Key responsibilities for this position include:

• Supports Supervisor in Program management (team workload, recruiting, hiring, developing, planning).
• Client Deliverable Review/Generation.
• Building Connect/Data feed Acquisition, Analysis, and Reporting.
• Drive best in class deliverables and standard Remote Operations for team.
• Mentors & Elevates tier 1 & tier 2 staff technical skills.
• Participate in on-call support 24/7.

What You Need to Succeed at McKinstry

• Experience with visualization tools like Excel, Tableau and PowerBI.
• Advanced understanding of building systems and Building Automation Systems (BAS) and programming.
• Proficient in building data acquisition and analysis and reporting.
• Communication/Teaming/Internal and External Interaction.
• Project Management/Leadership Skills/Business Acumen.
• Ability to triage and diagnose root cause.
• Change and manage portfolio wide schedules and overrides.
• Strong knowledge of multiple controls systems (Alerton, Distech, Honeywell, Siemens, Tolon, Tridium, etc.).
• Ability to mentor and develop team members.
• Ability to manage highly technical issues and document findings.
• Technical Degree / Bachelor's or Data / Engineering Degree (desired) Relevant Work Experience Required.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $84,060 - $136,400 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.