For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. Jel Sert is proud of being awarded the Great Place to Work certification, along with being recognized by Fortune as a Great Place to Work in Chicago and a Great Place to Work in Manufacturing and Production. We are currently looking for a passionate and dedicated individual to join our team as a QA MANUFACTURING SUPPORT SUPERVISOR. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you! The QC Manufacturing Support Supervisor will provide Quality Control Supervisory support for Food Safety & Quality requirements. This role ensures that Jel Sert products meet corporate, customer, consumer, and regulatory requirements. Liaison between Jel Sert Quality and Jel Sert Manufacturing departments. The prescribed responsibilities apply to Jel Sert Headquarters and Jel Sert DC1/P3 locations. This floating supervisor position is scheduled to work 1st shift (7:00 am-3:30 pm) Monday through Friday and Saturdays as scheduled. Additionally, this role has responsibilities to cover 2nd shift (2:00 pm -10:00 pm) and/or 3rd shift (10:00 pm-6:00 am) when necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Fulfills flexible QC Supervisory needs across all three shifts as needed.
Responsible for leading and conducting new hire onboarding and training for QC staff.
Assists in upholding HACCP Food Safety and Quality systems by executing established plans, conducting test monitoring, and verifying compliance with HACCP and Quality protocols under the guidance of the Sr. Engineer.
Identify and address operational and product quality concerns by supporting the CAPA program when necessary (quality/food safety investigations related to high-profile product non-compliances, etc.).
Monitoring Production Department GMP compliance & non-compliance corrective actions.
Oversees and executes the duties as the Radiation Safety Officer.
Lead QC Line Qualification & Engineering study activities.
Provides support for operational systems such as Redzone, HSMS, Wise, and others as required.
Oversees and supports operations and personnel involved in Incoming Ingredient Inspection and Sampling, in alignment with Supply Chain requirements.
Support and manage visits from outside vendors such as Pest Control Contractor and Sanitation Chemical Contractor.
Provides support and assumes oversight responsibilities for the Environmental Monitoring Program (Neogen Analytics) as needed.
Other duties as assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
- Five years' experience minimum in food, pharmaceutical, or fine chemicals manufacturing required.
PCQI and HACCP certification required. [Certifications can be acquired during employment].
Root Cause Analysis, knowledge of Dietary Supplement and Pharmaceutical manufacturing requirements, and training will be beneficial and will be encouraged.
Principles of FSMA (Intentional Adulteration), GFSI (SQF or BRC), and GMPs (Regulator Food Products, Medical Foods, and Dietary Supplements) knowledge is extremely beneficial.
Knowledge of one or more of the following: FDA, USDA, or TTB government regulations.
Knowledge of Food Safety schemes for HACCP or HARPC. CFRs 11, 111, 117, 121, and 211.
KNOWLEDGE, SKILLS, and ABILITIES
- Solid written and oral communication skills.
Ability to communicate and interact effectively and professionally across functional groups and management levels.
Sound leadership and interpersonal skills.
Ability to multitask, organize, plan, problem-solve, and be detail-oriented in a fast-paced environment.
Capable of working in a team-based environment with limited direct supervision.
Ability to lead and supervise the activities of others.
English is required; Bilingual Spanish is extremely beneficial.
Proficient with Microsoft Office Suite (PowerPoint, Word, Excel, and Outlook) and other company systems as required.
BENEFITS & SALARY The Jel Sert Company is committed to pay transparency and will provide further compensation information during the interview process. The minimum compensation for the QC Manufacturing Support Supervisor is $68,584 annually. Compensation is determined by a candidate's experience, education, skills, training, and the internal equity within our organization. Actual compensation to be paid will be determined upon an offer. In addition to a competitive compensation package, regular full-time corporate employees of Jel Sert are eligible for our extensive benefits programs that can be reviewed here. PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Climbing: Ascending or descending ladders, stairs, ramps, and the like, using feet and legs and/or hands and arms.
Standing: Remaining upright on the feet, particularly for sustained periods of time.
Reaching: Extending hand(s) and arm(s) in any direction.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
Close visual acuity to perform activities: preparing and analyzing data and figures, viewing a computer terminal, reading, visual inspection of materials, operating laboratory devices, etc.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication and make fine discriminations in sound.
Talking: Expressing or exchanging ideas by means of the spoken word.
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
Grasping: Applying pressure to an object with the fingers and palm.
WORK ENVIRONMENT Office/Manufacturing environment
- The worker is subject to atmospheric conditions such as fumes, odors, dusts, mists, and exposure to allergens.
The worker is subject to hazards, which include a variety of physical conditions, such as proximity to moving machines and forklift trucks, and/or exposure to heat/humidity.
The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
Move within and between warehouse, production, and office facilities.
FOOD SAFETY and QUALITY RESPONSIBILITIES
- Follow applicable procedures and work instructions.
- Maintain documented programs that drive CCPs and CQPs.
- HACCP & Food Quality Plan maintenance.
- PCQI Certified (Preventive Control Qualified Individual).
- Back up to QC Supervisors - all shifts
IMPACT ON JEL SERT The job is essential to ensure that the Food Safety & Quality Plans are maintained and compliant with federal, state & local requirements. |
The Jel Sert Company
Aug 20, 2025